Monday, March 30, 2009

Journalism by any other word would smell as sweet

March is academia month for me.
Each year at this time I visit with college journalists and their teachers. And each year it is both a rewarding and frustrating experience.
This year was somewhat unusual in that I did less college-focused stuff than usual. I had too much work to do much travel. And some academic events were canceled. But I did get to spend a few days at the annual College Media Advisers convention in New York.

I saw many of the same disheartening things this year that I've written about before -- journalism departments that have not converged; students just weeks from graduating with nothing to show for it but a working knowledge of Quark; teachers and students with no understanding of how the media business operates; etc.
On the other hand, I saw less of some of the stuff that upsets me. This year, for example, I was pleased to find that only one person in a room full of journalism advisers didn't own a cell phone or PDA.

As you'd expect, much of the conversation at this year's convention focused on the troubles of the media industry. No one seems to be landing a job. The kids are frightened.
So I spent a lot of my time talking about where I see opportunities.
And the place where I see the most opportunity for the next few years is in content marketing.

Disappointingly, but not surprisingly, I didn't meet a single teacher, adviser or student who was familiar with content marketing.
And so, repeatedly, I found myself giving a brief overview: Content marketing is about removing the middleman. Companies that once spent their marketing budget on advertising are now spending it on creating content themselves. Content marketers are free of the greatest pressure that the rest of media faces, i.e., content marketers don't need to make a profit from their content. I talked about some of the content-marketing sites that I've written about earlier such as Security Focus as well as Kraft, WeightWatchers and the sites of Waterfront Media.
And, of course, I talked about Joe Pulizzi's Junta42, which is ground zero for the content-marketing movement.
But what I found was that the folks I talked to seemed to have tremendous difficulty with the word "marketing." No matter how much I talked about content marketing as a new form of journalism, they seemed to think it could be nothing more than a new form of marcom.

So it was with great pleasure and gratitude that I stumbled upon a recent post by David Meerman Scott.
In David's "Open letter to journalists," he talks about the opportunities for "open-minded" journalists in the new world of content marketing.
But most importantly, David introduces a new (or at least new to me) term to describe the content-marketing industry.
So you can expect that in March 2010 I'll be telling students and teachers about the opportunities in "brand journalism."

To read my four-part series on college journalism from last year, click here and follow the links.

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Thursday, March 19, 2009

Awards for the dead

Congratulations to the folks at "Heavy Duty Trucking" for winning the Grand Neal Award from American Business Media.
HDT, a monthly magazine owned by Newport Communications Group, picked up the prize for a special report called "Fuel Crisis Survival."
It's a pretty good piece of reporting and writing. And the people involved should be proud of their work.
But seriously, wouldn't it make more sense in 2009 to give the top editorial award in B2B to something that at least had a Web component?
You can read "Fuel Crisis Survival" on the HDT site ... but it's hardly a top-notch Web experience. This is shovelware, pure and simple. Take a look. See if you can spot anything that indicates anyone at the company has even looked at this thing online.

There was one other bit of news from this year's Neal ceremony that I found a little disconcerting.
Crain's FinancialWeek and FinancialWeek.com picked up a number of awards -- including Best Web Site.
And as close followers of the B2B world know, the FinancialWeek brand is no more. The print product shut down in December. The website closed earlier this month.

Tuesday, March 17, 2009

Layoffs and shortcomings

The layoffs are coming so frequently in B2B media these days that the announcements have become little more than background noise. It's getting harder to remember who has lost their jobs, which publications have folded, what companies have had their debt downgraded, etc.

But sometimes a piece of the bad news catches my attention and I feel obliged to say something.

So it is today as I hear that Crain is laying off 150 of its staffers.
I'm terribly sorry to hear this. I offer my sympathy to the folks who have lost their jobs. I've been laid off in the past. And it's a painful experience.
But there's also a part of me that is somewhat less than sympathetic.
Here's why:
Way, way back in the days before the Web, Crain was my idea of just how good a B2B publisher could be. I was a fan of the company and many of its brands. I thought of Crain as a guide to what all of us in B2B were supposed to do.
But since the arrival of the Web, Crain has become a company I tend to use as an example of what not to do.
And it was nearly two and a half years ago, as I wrote a piece criticizing the company, that I decided Crain would never "get" the Web.

I have no doubt that the folks who have made bad decisions at Crain in recent years will survive the layoffs. That, as unfair as it may be, seems to be the way the world works. Many of the newly jobless are likely innocent of any sin against journalism or the Web. A quick read of the comments in that post I linked to above shows that at least one journalist at the company was struggling even then with the limits placed upon her. And I assure you, I've met several other Crain journalists who have voiced similar thoughts.

I would like to think that things can change at Crain. I'd like to think that somehow the difficulties of the economy and the shock of the layoffs will prompt the survivors to take more risks and practice a more serious form of Web-based journalism. There are reasons to be hopeful -- the Web sites at Crain have in fact improved -- albeit slightly -- since November of 2006.
But tonight I don't see the one thing that would convince me the company is still serious about journalism.
That's because as I write this piece tonight, I can't find a story about the Crain layoffs at either of the Crain sites dedicated to covering this industry: Media Business and B2B Magazine.

UPDATE (3/19) As a comment to this post points out, Crain did eventually publish an article about the layoffs. It appeared on Wednesday. March 18, at 1:25 in the afternoon EDT -- nearly 24 hours after the layoffs were announced.

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Tuesday, February 24, 2009

What would you do?

Could you handle a 13% pay cut?
Could you pay your bills? Support the folks who depend upon you?

American Business Media's Business Information Network released figures today showing that B2B publishers saw their advertising revenue fall 13.1 percent in the fourth quarter, essentially giving B2B magazines a 13 percent "pay" cut.

Certainly those publishers with subscription, data or exhibition revenue didn't see such a dramatic decline. But for the sake of argument, let's just use that 13 percent figure as a benchmark.
So what would you do if your pay was cut 13 percent?
Do you have debt? Would you try to renegotiate? Default?Most B2B publishers have quite a bit of debt. And they're finding their bankers are less than patient these days.
Do you have anything to sell? A second car that you don't really need? Perhaps an investment? Some old LPs? Many B2B publishers are finding that the market doesn't assign much value to what they own. Buyers are hard to find and financing for purchases is hard to come by.
Are there things you love to do, but you know you can do without them? Would you still go to the movies and the ballgame? Would you keep that membership to your local chapter of the International Order of Friendly Sons of the Raccoons? Publishers are cutting back on memberships, meetings and business "fun."
Do you have anyone working for you? A housekeeper? Babysitter? Someone who trims the grass? Would you keep them on? Would you let them go? B2B publishers know that their biggest expense is labor. So they're cutting staff. And they're hoping that, in the end, they will have cut the "right" people and saved the ones they truly need.
Would you hope that your pay would rise soon? Would you borrow in anticipation of that future pay hike? B2B publishers, like much of America, have found that the banks and the credit markets aren't as friendly as they once were.

So what would you do?
What would you do if it were your paycheck? Or your company?

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Monday, February 23, 2009

Penton confirms layoffs

Just a quick update to yesterday's post about Penton ... the company has confirmed to Folio magazine that it has laid off people at three of its magazines.

A spokesperson for Penton declined to say how many people lost their jobs.

You can read the details here.

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Sunday, February 22, 2009

Quiet please! People being laid off

An anonymous reader of this blog added a comment to a recent post last night that said there had been layoffs at Penton. I started to respond via comment, but opted instead to write a new post.
Anonymous,
I don't know if more layoffs are planned at Penton ... but I would be surprised to find otherwise.
There have apparently been a number of layoffs at Penton in recent weeks. But I do not have a good sense of the numbers involved. I also know that in at least one location the company is revamping its processes and workflows to make a long overdue shift to a Web-first publishing model.
I'm not involved in these changes at Penton. Penton has been a client of mine in the past. But I'm not working with them at present.
Nonetheless, I understand the need for the changes at Penton and would, in all likelihood, support a plan to cut costs by reducing the size of the workforce. At the same time, it would be disingenuous for me to suggest that I thought the cuts and changes would actually save Penton. I have no faith that a company that has a debt load the size of Penton's and is dependent on a troubled business model for cash flow, can ride out the economic downturn.
In other words, if there were buyers available, I'm sure the company would be sold. But with nary a suitor in site, Penton has little recourse other than to hang on for dear life -- by cutting costs, selling brands on the rare occasion when a buyer surfaces, renegotiating debt payments over and over and over again, all while trying to convert the company into a collection of brands that can survive (or be sold) when the economy turns around.

No announcements
The company, however, has opted not to make formal announcements about the layoffs, etc. I don't think that's the wisest move. You probably don't either. As you know, the morale situation at the company is really quite awful. I get an email, comment or tweet every day now in which someone complains about the situation at Penton.
On the other hand, awful morale is the norm across all of publishing right now. Penton isn't alone in that.
The real problem for Penton is that the lack of transparency about the layoffs and changes is making it impossible for folks to feel committed to implementing change.
The company is losing some of the key people it needs to orchestrate the changes. On Friday I had a very interesting email exchange with someone I think of as among the most talented people at the company. But Friday was her last day. She'd grown disheartened and had taken another job.
I offer my sympathy to everyone at Penton and elsewhere in the media world. These are very difficult times. I understand the anxiety. Many of us have lost jobs. Many more of us will.
But for those of us who are interested, there is a tremendous future for B2B publishing. It won't look like the industry we're familiar with. Many of the companies we work for today won't survive long enough to see that future.
But if B2B journalism is your calling, then I would urge you to hang on.

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Thursday, February 19, 2009

The most meaningful award in B2B

Congratulations to Jim Prevor, the founder and editor-in-chief of Produce Business magazine. Jim is this year's winner of the "Timothy White Award for Editorial Integrity" from American Business Media.

Longtime readers of this blog know I've said the Timothy White contest represents "
the most important award in B2B journalism." And in a brief email exchange yesterday, Jim said it is "the award I consider most meaningful in the whole industry."

For more about Jim, check out his blog, PerishablePundit, or read an earlier post of mine in which I share some of Jim's thoughts on ethics.

ABM's announcement of the award can be found near the bottom of this email newsletter.

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Wednesday, January 21, 2009

The best among us

It's not too late...but it's close to too late.
Friday (Jan. 23) is the deadline for nominations for the most important award in B2B publishing: The Timothy White Award for Editorial Integrity.

If you know of someone who demonstrates the sort of ethical behavior in business journalism that can make us all proud, take a few minutes now to nominate them.

Information can be found at the American Business Media site.

For more on the award, check out this post of mine about last year's winner Harry McCracken.

And speaking of awards, you've got just one more week to submit your nominations for the annual Azbee awards from the American Society of Business Publication Editors.

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Thursday, December 18, 2008

Through a glass darkly

(Correction: An earlier version of this post incorrectly named the magazine that Ziff Davis Media said it would close. The correct name is PC Magazine.)

It's the end of the year, and time for Folio magazine to publish predictions about the industry.
Once again Folio has been kind enough to ask me for my predictions for the coming year. And as anyone who has read this blog in recent weeks could guess, I'm predicting that 2009 will mark the end of an era in B2B media.
Or, as I said a few days ago, "the B2B industry as we know it is about to collapse."

But before you check out what industry folks see for 2009, I think it's kind of instructive to read what we predicted for 2008.
Last year I told Folio that "print advertising will continue to shrink, and I think it’s going to be a tough year for online advertising too." I also predicted a continuation of the "ethical disasters" we'd seen the prior year in B2B. I also said "I don’t expect an increase in hiring" but did expect a rise in deals where freelancers work for a revenue share.
And as much as I wish I had not been right about much of what I predicted, I have to give myself a pretty good grade for that list.

Some of Folio's other prognosticators last year also saw correctly that things were taking a turn for the worse.
In particular, it's worth noting that Larry Grimes said private equity firms would look to sell their holdings, but they'd find few buyers and lower valuations. He also predicted that publishers looking to buy online properties would "find the pickings are very slim." And that "deal flow will be slow until the banks start lending again. "

On the other hand, some of last year's predictions look pretty far off the mark as we look back at 2008.
Reed Phillips predicted that by the end of the year, "valuations for newspapers, specifically, and print media, in general, will start to rebound." There were also two people who predicted a surprising rise in magazine advertising in 2008.
But the most poignantly incorrect prediction came from Lance Ulanoff, editor-in-chief of PC Magazine, who said that after another year of the Web vs. print war we'd see a situation in which "magazines recoup just enough advertising to find new life and live to fight another day." But by November, Ziff Davis Media had announced it was shutting down PC Magazine's print publication.

This year's collection of predictions is different. This year there's something like consensus. Most everyone, it seems, expects a tumultuous and difficult year.
Check out Folio's full list of predictions for 2009 here.
You should also check out coverage of a recent industry conference in which Folio's Tony Silber predicts that the bankruptcies will start any day.

For a look at some of my other predictions of year's past, click here or here.

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Friday, December 12, 2008

Slipping into darkness

Just three days ago I published a post outlining why I thought the "B2B industry as we know it is about to collapse." Included in that post was a reference to predictions by Outsell that the industry would experience further layoffs, a reference by me to the impossibility of selling a B2B company in this market, and an outline of my growing concern that Web-only companies were in as much trouble as print-based companies.
Well, I hate to say I told you so, but here's what I've seen in the few days since that post ...
Crain Communications is shutting one magazine and firing 50 editorial workers.
UBM is reorganizing its New Jersey-based Commonwealth Business Media unit and laying off 350 workers across the globe.
The RBI sale, and perhaps the entire market for big M&A deals in B2B, has fallen apart.
And one of the best-known blogging networks in the world is cutting pay.

In other troubling news, I recently learned that two of the most promising young journalists I know -- both experts in multimedia reporting -- are leaving the business. I understand why they're heading for the exits. I even applaud the move. And I have tremendous faith that these two women will continue to do fantastic work. But I have great concerns when the world of journalism can't find a home for two of its most promising young people. Read about it here and here.

Please don't misread what I'm saying here. I believe in the future of journalism, particularly B2B journalism. But it's become increasingly apparent that before the next era begins, we're going to continue to experience a very difficult present.

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Tuesday, December 09, 2008

Doom and gloom and rebirth

Last week I heard about a research report filled with the sort of bad news I've come to expect about B2B media.
As I read about the report, something inside me seemed to give way. I realized it was time for me to say something I have hesitated to say:
The B2B industry as we know it is about to collapse.

Allow me to explain:

In the research, Outsell, a firm that markets itself with the slogan "must-have intelligence and advice for publishers and information providers," predicts B2B publishers may soon slash another 1,250 jobs. That would come on top of the 925 jobs already cut in the second half of 2008, according to Outsell's estimates. (The full report, which is available here for $295, was a few weeks old by the time I came across it, so we can assume that some of those predicted cuts have already been accounted for in the most recent layoffs in the industry.)
Outsell also predicts "additional print ad revenue losses of 4.5% in 2009 and 3.2% in 2010, adding further pressure for reducing print-only staff for the next two years."
More troubling is that Outsell says B2B publishers are having little luck in converting successful print-sales staffers into successful online-sales staffers: "Unfortunately, the success rates of converting print ad salespeople to online ad sales, for example, have been low, with sources directly involved in this citing 25% conversions."
My experiences meeting with B2B journalists in recent years are even less encouraging. I'd put the number of successful "conversions" at around 20%.

It's worse than it appears
Nothing about any of that should be surprising. The seeming inability of most print-based companies to make the transition to the Web is well-documented.
But equally troubling, and far less obvious, is that most Web-only publishers have a similar "conversion" problem.
These Web-native companies are finding themselves unable to assume the core journalistic functions needed by the B2B world. They have mastered content aggregation, commentary and search-engine optimization But only a small percentage of them seem able to move beyond those areas. Original reporting, in-depth analysis, price discovery, data creation, etc. all remain beyond their capabilities.

What the future holds
If you're a regular reader of this blog, you know of my love affair with the world of B2B journalism.
And regular readers also know I've grown quite distressed about the state of the industry.
It was a year ago this month that I said B2B was being pushed into a "a new era of preposterousness" with "revenue targets that seem delusional." I predicted that 2008 would be an"awful"year.
It seems I was correct.
A few months later I said "things were awful and getting worse."
I was right then too.

But even as things have gotten bad and the economy has deteriorated, I've been confident that the future of B2B media was in the right hands.
I'd believed that a new group of journalists -- most of them much younger than I -- was emerging to lead the industry forward. More importantly, I'd been hopeful that a new type of company was emerging -- native to the Web, free of the debt burdens of Wall Street and the cost burdens of print, privately held and without a single angry, that's-not-my-job type of editor anywhere in the enterprise.
But I've come to believe that my faith in these next-generation companies has been misplaced.
As far back as April 2007 I was expressing my concern that "even the newest, Web-based content companies are structured" in such a way that they cannot adjust to disruptive events (new technologies, economic crisis, declines in advertising, etc.) I said then that everywhere I looked, including Web-only start-ups, I was running into the "exact same attitudes, beliefs, work rules, chains of command and silos that I saw in the print-only companies that failed to respond to the Web."
Or, to put it another way, the problem I see at Web-only B2B journalism companies is the same problem I saw at print-based B2B companies in the early days of the Web: a fundamental misunderstanding of one's power in the market. There seems to be something about all of B2B that makes it impossible for people to see what should be obvious -- the formula that brought you success when things were easy will not necessarily work when times are tough.

The other guy is stupid
Here are some of the things I saw at the start of the Web era and their counterparts in today's era.
  • Print publishers greatly overestimated the weight of their brands. They looked down their noses at upstarts without a history or a "recognized" brand. Print publishers assumed that their previous success would translate easily to the Web.
  • Web-only publishers are overestimating the implications of their recent success. They look down their noses at the dinosaurs who failed to adjust to the Web. Web-only publishers assume that their early successes can be scaled.
  • Print publishers put their faith in volume and expertise. They produced great amounts of "must-have" content at high costs, hired large editorial staffs, emphasized reporting over writing and dismissed the potential of one-man operations and bloggers. They assumed that "quality" was what the market wanted.
  • Web publishers put their faith in brevity and insight. They aggregated content rather than produced it, using part-timers and contractors to keep costs low. They emphasized writing over reporting and dismissed the ability of large operations to keep up. They assumed that the market wanted "speed."
  • Print folks underestimated the difficulty of working on the Web. They assumed that, if the time came, they could create blogs, aggregate content and run online communities as well as any Web native. But when the time came, they found they could not.
  • Web-only folks underestimate the difficulty of creating content. They assumed that, if the time came, they could do original reporting, create data and run trade shows as well as any old-time B2B executive. Now the time is here, and they are finding they cannot.
  • Print guys think Web guys are lazy (aggregating content rather than creating it), unprofessional (prone to snarky writing) and stupid. Print guys are breathtakingly arrogant -- and they are most arrogant about their superiority to Web guys.
  • Web guys think print guys are lazy (unwilling to work in the 24/7 world of the Web), unprofessional (prone to hiding bias behind "objectivity") and stupid. Web guys are breathtakingly arrogant -- and they are most arrogant about their superiority to print guys.
The End Game
Both sides of the print vs. Web debate in B2B are wrong. But neither side can see that. And because of this, the B2B journalism world as we know it is about to collapse.
I don't mean that print is going away.
I don't mean the Web is going away.
I don't meant that the print brands that went Web-only are going back to print or vice versa.
I mean this:
1. The B2B publishing industry -- which is now dominated by giant print companies and smaller Web-only companies -- is about to collapse.
2. When the dust settles, B2B journalism will still be here -- but many of the companies that make up the industry will be gone.
3. The dominant business models of both the past and present will fail.

Some of this should be painfully obvious.
Print-based B2B is dominated by companies that are choking on debt. Most of those companies won't make it into 2010. It seems that every company in B2B publishing is for sale, but there are few buyers. There's no credit available for troubled holdings. I expect the bankruptcies to begin any day.
The Web-only companies won't fare much better. Online advertising is in trouble. And I don't see Web companies handling that revenue decline any better than the print companies have handled the fall in print revenue.
The valuations of Web-only companies have fallen, just as the valuations of their print counterparts have. The Wall Street folks I know have grown decidedly uninterested in Web-only publishers ... particularly content aggregators and blog networks. The two most compelling B2B brands of the Web-only world -- FierceMarkets and ContentNext -- were sold earlier this year. But an expected surge in Web deals never materialized. Other Web-only properties are gathering dust on the merger and acquisitions shelf.

Another new era
When the economy recovers we'll see a new landscape in which many of the established players of the print and early Web eras are gone.
B2B journalism will be dominated by the following five types of companies, all of which exist today, but as much smaller players in the industry:

1. Content marketers -- corporations and others with no history in publishing and with no need to monetize content. This has to be the most exciting part of the B2B world today. And I expect much more from it. Content marketers won't just create journalism products, they'll start buying them. Look for sophisticated corporations to purchase established B2B journalism brands and use them as the basis of their content-marketing efforts. (For more on content marketers, see this earlier post.)
2. Data and technology companies -- companies that revolve around a tech tool, database or application. They'll offer journalism products as a value-add to the core product and/or as a brand builder. This is the Bloomberg model. And Bloomberg, which emerged prior to the Web, remains the most successful electronic journalism venture on earth. (For more on Bloomberg, see this earlier post. To follow developments in this field, follow Russell Perkin's work at InfoCommerce.)
3. Small, privately held print publishers -- that handful of traditional B2B players who avoided the lure of Wall Street's leverage. Without the debt burdens of their larger rivals, these smaller companies will be able to acquire troubled brands, hire key people and operate profitably on smaller margins. They may also be able to leap past the Web era and seize market share in some post-Web/mobile/AI/whatever era. It's also likely that they can offer content-creation services to the other types of players.
4. Price-benchmark publishers -- those companies that determine commodity prices in a market. Without these companies, entire industries would need to reconstruct their core pricing and distribution functions. That won't happen. So the benchmark publishers will continue on. (Among the better players in this space is Platts. You can read about the president of that company, who will be honored by ABM next month, here.)
5. Networks for entrepreneurs -- alternatives to publishing companies. We've already seen the rise of ad networks for bloggers that have allowed journalists to strike out on their own with something more than Google text ads to support them. I expect that industry to morph and grow. Eventually I expect to see "matching services" that unite standalone journalists with standalone publishers, as well as a surge in B2B-only, revenue-share publishing networks for entrepreneurial journalists (the biggest of these so far is BNET Industries. Look for more in the next few months.)

That's what I see on the other side of 2009.
What do you see?

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Wednesday, December 03, 2008

Self-knowledge

Longtime readers of this blog, and many of the folks who have heard me speak at industry conferences, know of my interest in psychology, personality types and the insight that the Myers-Briggs Type Indicator can provide newsroom managers.
And anyone who knows me knows that on the MBTI test I'm an ENFJ -- the "teacher" type personality that is overrepresented in the fields of media, nonprofits and religion.
(You can find three earlier posts in which I talk about being an ENFJ here. Or if you want to learn more about this personality type, you can check out profiles here and here.

So imagine my surprise when, just moments ago, I played with a new online tool that is supposed to determine the MBTI personality type of a blog and found that my blog appears to be written by an ISTJ -- the "duty fulfiller" type personality common among cops and soldiers.
Now putting aside my brief military career, I'd be hard-pressed to think of a personality type that seemed less like me than the ISTJ.
Yet the Typealyzer tool says that this blog is written by an ISTJ, a "responsible and hardworking type" who is "conservative by nature."
Even stranger -- the ENFJ and ISTJ personalities are wildly different at the most basic of levels. ENFJs are "people people." Whereas ISTJs are "not naturally in-tune with other people's feelings."

So what gives?
One possible explanation, of course, is that the Typealyzer tool doesn't work.
Another possibility is that I actually am an ISTJ. But I reject that. I've taken the MBTI and related tests a few dozen times in my life and I always come out as ENFJ. (Also, other MBTI geeks always correctly guess that I'm an ENFJ after just a few minutes of interaction.)
But what fascinates me is the possibility that although I am an ENFJ, I adopt the voice of an ISTJ when blogging. Or, to put it another way, perhaps when I started blogging some four years ago, I used a writing style that was marked by the "serious, dutiful and reserved" voice of an ISTJ as a way to not sound like the stereotypical, "snarky" blogger.

Whatever the answer, I do know this for sure: if I actually were an ISTJ personality, then I wouldn't have let a month pass without updating this blog!

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Monday, November 03, 2008

The best among college journalists

I spent much of last week feeling sorry for myself because I had to miss the College Media Advisers Convention.

And today I find one more reason to wish I had been there. The American Collegiate Press announced the winners of its annual Pacer awards at the show. And the list of winners for the best Web-based journalism was filled with folks I know and admire.

I would have liked to have offered my congratulations in person to those winners who attended the show. But I'll have to be satisfied with offering a virtual pat on the back to Bryan Murley, Kelly Wolff, Sean Blanda, Whitney Rhodes and the other winners of the Online Pacer.

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Wednesday, October 29, 2008

My sky isn't falling

I'm in New York this week, as I am most days. But I'm finding this a particularly annoying place to be this morning.
Because I'd really like to be in Kansas City as several hundred young journalists converge at the College Media Advisers convention. But I had too much work to do, so I decided to cancel my appearance at this year' show.
Now I'm sitting here in Manhattan thinking that was a really bad move.
Here's why:
Those kids are arriving at the convention in the midst of a print death spiral. And that's likely to cause an unnecessary panic.

Consider the news of just the past few days!
Time is cutting 600 jobs. Gannett, which has been a big supporter of CMA, is cutting 3,000 jobs. The L.A. Times is cutting another 10% of its editorial staff. McGraw-Hill is cutting 270 jobs. The RBI sale is faltering. The Washington Post had its credit outlook lowered to "negative." Radar and 02138 both folded. Even more disconcerting -- Masthead, the magazine about Canada's magazine industry, also shut down.

Now that is all awful news. It's sad. It's depressing. But it is not a sign of the apocalypse.
But if past is prologue, the students at CMA will be briefed on all that bad news and then hear:
a) a lot of doom and gloom from professionals longing for the past; and
b) a lot of terrible advice about competing in the tough new world by building skills that are valuable only at print publications.
And what they won't hear is anyone like me, a guy who:
a) is actually recruiting to fill some great jobs, and
b) feels fantastic about the future of journalism.

Late last year I predicted that 2008 was going to be an "awful year" for B2B publishing.
As it turns out, I was right.
Several months later, I said things were "awful and getting worse."
I was right then too.
And as bad as things have become in B2B, things are worse in some other parts of the journalism world, particularly newspapers.
But I'm not panicking. I'm not telling journalism students to change majors. I'm not telling people to head for the exits.
Rather, what I'm telling people are these three things:
1) Expect things to get worse at most publishers. This is a bloodbath. And it has just started.
2) Brace yourself for the end game. Sometime very soon we'll some of the giants of publishing collapse under the weight of outrageous debt levels, falling ad revenue and rising print costs.
3) Print is under siege. Overleveraged corporations are under siege. But journalism is not under siege. Because of the Web, journalism is in one of the most exciting periods in its history. If you see that, you see clearly. If not, you shouldn't be in this industry any longer.

I just wish I was telling people those things in Kansas City.

(Note: Coincidentally, while those college kids were heading to the Kansas City, their future bosses were gathering here in New York at the Future of Business Media conference.
I didn't attend that show either.
But I don't regret that decision.
I think I learned all I needed to learn from one of Rex's live posts from the conference. )

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Monday, October 27, 2008

Why would you use that thing? It's stupid

I spent much of the past few weeks on the road -- meeting with journalists, executives and others to talk about the changing nature of media.
I do a lot of that stuff. And I've found that meetings with publishing companies, with few exceptions, take a predictable path.

The folks at Web-only firms are enthusiastic, delightful, smart and engaged. They're thinking several steps ahead of the competition. They're focused on life in 2010 and beyond.
People at these companies are most interested in hearing my opinions on their ideas for the future.

The folks at the trendsetting companies in B2B -- home to those print-based brands that have made the transition to Web-first publishing -- are equally bright. But there's a slight undercurrent of resentment about the ways in which we work today. People are behaving well and talking positively. Yet it's clear that much of the staff longs for the past. People at these companies are most interested in asking me questions about the future.

The folks at other B2B companies are, to be honest, just depressing to be around. Workers at B2B brands that haven't figured out how to adapt are just miserable. Their anger is palatable. Their nervousness is pervasive. No one seems to have a single good idea about anything. Senior management is focused on the next quarter; older workers are wondering if they can hang on until retirement; everyone else seems to think no further than the next paycheck.
People at these companies are most getting interested in trying to get me to reduce my rates.

There is, however, one thing that unites all these companies:
Everywhere I go, there's always someone who hates Twitter.
Now like my friend Rex, I'd like to give up on trying to explain Twitter. But it seems that I cannot. Everywhere I go someone wants to make a snide remark or to engage in a lengthy conversation about how ill-suited a 140-character tweet is for many forms of journalism (My response to those people, by the way, is "Yes. It is.")
And things have only gotten worse since I became a big fan of Yammer -- the Twitter-like application that can be used for internal communications. Obsessive followers of all things new media know that Yammer won the top prize at this year's TechCrunch50. And I'll admit that my first reaction to that win was similar to that of lots of other folks -- a sort of weirded-out disbelief that a Twitter knockoff could win TechCrunch50.
But when one of those Web-only companies I mentioned above launched Yammer for its workforce, I gave it a try.
And quickly became an addict/fan.
And as word got out that I liked both Twitter and Yammer, it seemed no one wanted to talk about anything else. I found myself spending far too much of my time trying to explain to journalists why I think both Twitter and Yammer are cool.

And then, this morning, I heard about something that may change everything.
Take a look at IvyLees, a social networking site that aims to connect journalists with public-relations folks. IvyLees is also a Twitter knockoff -- limiting P.R. pitches to 140 characters and a link.
I have no idea if this thing will catch on. And I don't much care. I'm just thrilled by the concept behind IvyLees.
Because I doubt that there's a single journalist anywhere in the world who doesn't believe that a press release can, and should, be reduced to 140 characters.
Which means the next time I run into a journalist who is cynical about the whole microblogging phenomenon, I can point to something that will make sense to even the angriest journalist -- a really, really short press release.

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Monday, October 06, 2008

The tipping point's tipping point

The B2B industry has spent much of the past year or so obsessing over the "tipping point" -- that point in time when a brand's absolute growth in online dollars surpasses the decline in print revenue.
Predictably, it happened first in the world of tech publishing. And it shouldn't have been a surprise to anyone that the first company to get there was IDG, which is clearly the leader in Web-based journalism among traditional companies. (Note: just for laughs, take a look at the work done on any IDG site and then compare it to what's done on rivals' sites. Or, if you're rushed for time, take a quick look at this post blasting Ziff Davis Media for its offensive practices. For more on Ziff Davis and the company's inability to behave responsibly, read this earlier post of mine.)

But today may mark a new point in the tipping-point conversation. A recent survey by Ad Age suggests that the gain in online revenue at consumer magazines may be surpassing the gains made at the average B2B brand.
You can read Ad Age's piece here. Or, even better, go straight to David Kaplan's piece on PaidContent. Pay particular attention to the section about Time Warner, which says that Money, Fortune and Fortune Small Business generated 24.5% of their 2007 revenue from CNNMoney.com. That's nearly double the 12.5% of a year earlier.

I find numbers like that a bit disconcerting. And here's why:
I think it's safe to say that the number of traditional B2B brands that generate a quarter of their revenue online is pretty small. In fact, it's probably safe to say that much of the B2B world has yet to reach even 10%, and there are still brands out there where online is less than 5% of overall revenue.
Second, We can talk all day about the differences between the specialized world of B2B and the broader consumer-focused world of business and personal-finance publishing. But there are some crucial similarities -- particularly that both are seeing a steady rise in print costs, a shift of readers to online, and the growing dominance of the Web by online-only competitors.
Or, to put it another way, both B2B and consumer-finance magazines have to get to the tipping point quickly if the brands are to survive.
So when I see what's happening not just at cutting-edge, technology focused brands like Network World but at old, wounded, print-based brands like Fortune, I can't help but wonder:
why does so much of B2B continue to lag?

Note: It's been almost a year to the day since I suggested that the time had come for B2B journalists to begin planning for the individual tipping points in their own careers. I think that is even more important in October 2008 than it was in October 2007. More importantly, it may be too late now for many print-based journalists and advertising-sales staff.

(Disclosures: 1. IDG is a client of mine. And my next assignment there will involve meeting with the staff of Network World later this month. 2. I was once a producer at CNNfn.com, the predecessor of CNNMoney.com.)

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Wednesday, October 01, 2008

What's in a name? Circulation Management rebrands

Circulation Management, the magazine and Web site that has covered the circulation end of the magazine-publishing business, is changing its name to reflect changes in the industry.
Starting in November, the product will be rebranded as Audience Development.

I applaud the move. There can be no doubt that the jobs and tasks of what we once called the circulation department have morphed into something more complex, more challenging and more exciting in today's multi-platform world.

But the change at Circulation Management raises a question.
Circulation Management is owned by Red 7 Media, which is also the parent company of Folio magazine.
And I cannot think of a word that is more closely tied to the print past than "folio."
So can we expect a rebranding of that title as well?

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Wednesday, September 24, 2008

ASBPE offers new Ethics Advisory service

I just got some great news in my email in-box.
The American Society of Business Publication Editors (ASBPE) has launched an Ethics Advisory program to offer answers to journalists seeking guidance on ethical practices.
Under the program, journalists can send their "is this ethical" questions to the group and get an answer in fewer than 10 days. (Details are available through a link on the ASBPE homepage.)

The news comes at what is likely the perfect time.
As the economy deteriorates and traditional publishers continue to suffer, I've noted a surge in editors reaching out to me for help with ethical issues.
It seems that I was right when I predicted that 2008 would be a tough year that would lead to an increase in unethical behavior.

For more on my predictions for 2008, search for my name in this Folio article.

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Friday, September 19, 2008

Change of seasons

If you've read this blog with some regularity during the past few years, you've probably learned more about me than any reasonable person would wish. For example, regular readers know that I am probably the only salsa-dancing, U.S. Army veteran in history to have worked as a roadie for Alvin and the Chipmunks and to have received an Eskimo kiss from Natassia Kinski.
Regular readers also know, that for reasons I cannot fully explain, I tend to live my life on an academic calendar -- seeking fresh starts and new challenges every September.

Well September is here again.
And once again my life seems to be in flux -- filling with new people, places and things, as others disappear.
I've added two clients this month, while I have completed my projects with two others.
I've agreed to help a friend launch his new businesses, while another old friend has suspended his plans to create a new publication.
And as the children of many old friends begin their college years, I'm mourning the death of the woman I loved during my own undergraduate days. Furthermore I'm pondering the strangeness of learning about her death in a phone call from her daughter, who is now roughly the same age her mother was when we met some thirty Septembers ago.

Life, it seems, is both horribly short and strangely and touchingly long.

With all that is happening, I've had to pull back from a few commitments.
1. First and foremost, I will not be attending the Folio Show in Chicago next week. I apologize to all my friends who had hoped to chat in person during the show and to anyone who had hoped to attend my presentation or to read my opinions on the show.
I am, however, still planning to attend the College Media Advisers convention in Kansas City next month (I'll be hosting a session) and the Health Content 08 Show in Philadelphia in November (I'm sure to be blogging about that.) I hope to see many of you at both places.
2. A handful of readers also know I had planned to debut a news and information site of my own this month that would serve a tiny, specialized audience in a B2B vertical. But taking care of my paying clients and helping my friends has taken priority (as it should.) I hope to find the time to launch that site within a few more weeks.

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Thursday, September 18, 2008

A valuable additon to the media blogosphere

Just a quick note to make note of the addition of Harry McCracken to the world of media blogging.

Anyone who pays attention to B2B publishing knows Harry and knows he recently left PC World to start Technologizer, a tech blog backed by Federated Media.

Now Harry has launched a second blog -- this one covering his adventures as a media entrepreneur. Add it to your RSS reader.

Read this earlier post for more on Harry.

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