Sunday, July 23, 2023

Some thoughts on journalism a few decades from now.

 




I moved to a new apartment a few weeks ago. I traded my small place in Manhattan for a much larger place across the East River in the Long Island City section of Queens.

I'm in a lovely, high-rise building with spectacular views. And I'm not alone. There are tens of thousands of people living along the waterfronts of Long Island City and the nearby Brooklyn neighborhoods of Greenpoint, Williamsburg and Dumbo in brand-new, lovely, high-rise buildings with spectacular views.

These neighborhoods have changed – dramatically – in just a few years. New Yorkers of my age remember when the waterfront was a collection of abandoned warehouses and industrial ruins. We remember too when those abandoned buildings first attracted artists and other young people who embraced the low cost and large spaces of life among the ruins. And there are people older than I who remember when thousands of people worked along the waterfront, when the ruins were not ruins.

It's common among New Yorkers to say that the Queens-Brooklyn waterfront is "unrecognizable" now. But that's not true. Scattered across the shores of the river are massive, instantly recognizable objects that show this is the same place. There's still a giant Pepsi-Cola sign in Long Island City. It sits in Gantry Plaza State Park, named after the massive railroad gantries that were the centerpieces of industrial Queens. The gantries are still there too. Head south along the river and you'll see a replica of the Domino Sugar sign that loomed over Brooklyn for more than a century. It sits in Domino Park near two gantry cranes painted turquoise.

These objects are less symbols than they are icons. They have a significance, a meaning in and of themselves that defines the East River waterfront. They tell us that yes, this is still the waterfront.

AI and journalism

There's been much debate of late regarding artificial intelligence and journalism. That's to be expected. AI is already changing journalism. There's no doubt that it will continue to do so.

Jobs are being lost. So we argue about the things that AI can't yet do as well as humans. AI is in the newsroom. So we set guidelines on how journalists should – and shouldn't – work with it. So much of the handwringing about AI seems to be trying to slow, to control, to limit the amount of change that is coming.

But I've come to believe these debates – because they focus almost entirely on generative AI such as ChatGPT – miss the point.

Consider this:

Scientists last year used machine learning (a different subset of artificial intelligence) to identify antimicrobial peptides encoded by the genome sequences of microbes in the human gut. I'm not a biologist. I'm not even sure I understand what an antimicrobial peptide is. But I do understand the significance of this description from The Guardian newspaper: "...strikingly, almost half of the peptides discovered were entirely new, without obvious sequence similarity to known antimicrobials, thus increasing the chances of circumventing existing resistance mechanisms."

And consider this too:

Earlier this year, artificial intelligence led to the discovery of three new nanostructures, including a first-of-its-kind nanoscale "ladder." Now I don't know what a nanostructure is. You probably don't either. But we don't need to understand that to understand this description from Science Daily: scientists "have been developing an AI framework that can autonomously define and perform all the steps of an experiment. CAMERA's gpCAM algorithm drives the framework's autonomous decision-making. The latest research is the team's first successful demonstration of the algorithm's ability to discover new materials."

Or consider this example, which might be a little closer to home for those of us in the content industry:

The entire online advertising industry has already been transformed by systems built and run by artificial intelligence. Ad retargeting today is done by artificial intelligence at speeds beyond the capabilities of humans, using quantities of data that humans cannot comprehend. AI itself makes the decisions about who to target, when and how much to pay.

Ad retargeting technology is ubiquitous today. And just a few years ago it was an experiment.

There are dozens of other examples like this. AI can trade stocks, screen for diseases, detect online fraud and even write its own machine learning code.

And every one of these examples involves an AI acting autonomously to find a way to do something in an entirely new way.

As I said earlier, I think today's conversations about AI in journalism miss the point. That's because today's conversations are about the role of generative AI in the near future.

Far more interesting to me – and far more significant to all of us – is the role of machine learning, neural networks and perhaps even artificial general intelligence and the levels of AI beyond that, in how news and information is created, distributed and consumed a few decades from now.

Because it seems clear to me that AI will develop entirely new forms of content. This will be much, much more than AI writing news stories faster than humans can or creating videos from scratch with AI-generated characters rather than actors.

AI will invent forms of media on its own that we simply can't imagine today. AI will invent a form of journalism that is as far removed from online news today as newspapers were from cave drawings.

So I keep thinking about the East River waterfront.

I first moved to New York 45 years ago. I remember the ruins and abandoned cranes. I remember too the beginning of change as artists, hipsters, and finally developers began to invent a new waterfront. And today I live here and walk past iconic gantries and Pepsi-Cola signs that tell me yes, this is the waterfront. It is unrecognizable, and yet you recognize it.

This city is filled with young journalists, designers, marketeers and photographers. New York attracts creative people as they start their careers. Perhaps it always will. Fourty-five years from now they will work in entirely new forms of media invented by AI. Or perhaps not. Maybe the machines will do all the work. If I could predict what is to come I'd have been a futures trader on Wall Street, not a writer in Long Island City.

So I'm left to wonder: what will remain of today's journalism when AI has created new things on its own? What icons will be preserved and painted turquoise? What will prove worth holding on to?

What will writers see a half century from now that tells them, yes, this is the waterfront. This is journalism. It is unrecognizable, and yet you recognize it.







Thursday, March 16, 2023

A.I. changes everything; But B2B journalism doesn't want to change

I seem to find myself in a strange time loop. 

A few decades ago, as the Web altered the nature of communications, it was painful to watch how B2B journalism failed to adapt. A stubborn resistance to change among older journalists permeated the industry.  

Now the world is changing once more, and B2B journalism is not adapting.


This time the force driving change is the emergence of artificial intelligence in content creation. And just like in the days of the early Web, I find myself in painful conversations with B2B journalists who insist they don't need to learn anything new because the old ways are best.

I complained about this a few weeks ago on social media. Paul Heney, founder of Trade, Association and Business Publications International (TABPI), asked me to elaborate. So I did. If you're interested you can read the essay I wrote.

So here's the thing. That essay is only a week old and it's already feeling dated. A.I. The changes wrought by A.I. are accelerating. The costs of ignoring it are accelerating too.

Until recently it was possible for business journalists to ignore A.I.'s implications. Grammarly is pretty cool. But it never threatened anyone's job. 

But ChatGPT-4, which debuted roughly 48 hours before I started writing this post, cannot be ignored. It is simply too smart, too powerful, and too good at doing much of what humans do for a living. Just a week ago I would tell journalists they had a year or so to prepare. I no longer believe this. In that essay for TABPI, I noted that content marketers have embraced A.I. tools and I implied that was enough. I no longer believe that either.

People will lose their jobs. Quickly. Companies will fall. Soon.

I have some thoughts on what things will look like when the dust settles. There are, I believe, a handful of approaches to B2B content and news that will succeed in a world dominated by artificial intelligence. In the next few weeks, I'll write about them here on this blog and share them at https://www.linkedin.com/in/paulconley/.  

And let's hope that whatever it is I write doesn't become dated just seconds after publication when some new iteration of chatbot appears.