Crisis, opportunity, Jung, and Skinner

I posted something on this blog a few days ago. That's become an exceedingly rare event. This blog has been largely dormant for a very long time. And with good reason.
First and most importantly, the issues I used to write about here have become less important. I started this blog way back in 2004 as a way to share my thoughts on what seemed to be the start of a revolution in B2B media. But that revolution is now long over. What seemed bold and controversial back then (use links! publish your stories online first! open a social-media account!) is routine and accepted today.
Second, my career has changed dramatically. When I launched this blog I was a fulltime working journalist. But within months I wound up launching a consulting business aimed at B2B publishers. A few years after that, the content-marketing craze took hold and my consulting business morphed into one aimed largely at B2B companies interested in becoming publishers. That shift led to my taking on a fulltime role with a global research firm -- launching and running that company's content-marketing department. I kept my consulting business running, but on a part-time basis. Then, a few months ago, I left my fulltime gig and returned my focus to consulting.

What are you thinking?

After I published that little post a few days ago, a few of the folks who used to read this blog back in the day reached out via email and social media. They said kind and flattering things. And they asked about my plans for 2018.
So I began writing replies.
But here's the thing: I've been a professional communicator for so long that the act of writing has become entwined with the act of thinking.
My internal dialog is well beyond what the Buddhists call monkey mind. The natural state of my brain seems to be a strange amalgam of static, word association and bad poetry.
Thus, if I want to know what I'm thinking, I have to share what I'm thinking.
When I write, my thoughts become clear to me. Just as when I speak aloud to another person, the gibberish in my head is made coherent.
So as I began writing those replies, I realized that what had been a few random ideas about 2018 had become a plan for 2018.
Among the details of that plan are:

-- increase my focus on crisis communications for nonprofits. I've been lucky enough over the years to work with a number of nonprofits on a wide variety of public relations and marketing efforts. But the part of my consulting business that has grown the fastest, and where I see the greatest need, is in crisis communications.
My sense is that nonprofits are particularly vulnerable to the new forms of social-media-driven crises that we've seen in the B2C world. More importantly, something fundamental is changing in how a crisis plays out in the media. And many of the crisis communicators I've met seem unprepared for a world of "fake news," trolls who have morphed into influencers, and memetic warfare.

-- continue to find ways to combine my interests in communications and psychology. Longtime readers of this blog know that my first degree was in psychology, that my first career was in counseling the developmentally disabled, and that I'm equally enamored of both Jungian analysis and Skinner's behaviorism.

I'm always looking for ways to connect my psychology background with my content consulting. Last year I a) helped a B2B company rebrand through Jungian archetypes, and b) revamped the content offering of an applied behavior analysis (ABA) provider.
This year I'm returning to my old textbooks, picking up a certification in behavior analysis, and speaking to more experts in psychology in an effort to find new insights applicable to crisis communications. (Here's an example of the sort of stuff I'm pondering these days: Much of social media can be understood as both escape-maintained and attention-maintained aberrant behavior under Skinner. What, if anything, can the effective techniques used to extinguish such behavior among  individuals teach us about how to respond to collective behavior during a communications crisis?)

-- expand my B2B consulting business by adding clients who are willing to consider new approaches to content and new methods of building revenue. The content revolution may be over. But I'm convinced there are still some revolutionary breakthroughs available for companies bold enough to try.

So now that it's in writing, my plans are clear. At least to me. And it's time to work.

For an earlier look at my think-by-writing process, you may want to read this post from late 2006: Blogito, ergo sum.

Thirteen lucky years

I woke this morning with a need to write.
There's nothing unusual about that. I wake most mornings with a need to write.
But what was unexpected today was that I had an urge to write here, in this particular blog. I have a dozen places where I can write -- some for money, some for fun, some for no good reason at all. But today I wanted only to write here.
And that seemed strange to me, knowing that I hadn't written anything here in ages.
It took only a few minutes before I realized what was going on. Today is the anniversary of this blog. Exactly 13 years ago today I was hit with unexpected urge to launch a blog. And I did.
No doubt my subconscious remembered what my consciousness did not: that this blog changed my career, and thus my life. No doubt my subconscious recognized that the anniversary of such a significant event in my life requires comment.

I've written previously about the effects this blog had upon my career. Suffice it to say that Paul Conley Consulting, the vehicle by which I make my living, exists solely because people read this blog way back in the early days of the Web. Suffice it also to say that the industry I wrote about then has changed in ways that none of us could have imagined. Heck, by the six-year anniversary of this blog I was writing about how much of the B2B content world had moved into content marketing. That shift has only accelerated. And those of us who were lucky enough to get in front of that shift have done well.

And perhaps that, in the end, is what I want to say on this anniversary: I've been lucky. By taking the time to write about the world of content and communications I was forced to interact with other bloggers, writers, communicators, marketers, and executives -- most of whom are much smarter than I. And each of those interactions made me just a tiny bit more likely to make the right moves in my career when it counted.

So to all of you who read this blog during these past 13 lucky years, I want to say "thanks."

Ten years ago today, I launched this blog

It's hard for me to remember what my career was like before I launched this blog on a whim 10 years ago this very night.
Certainly the world of traditional B2B publishing was different back then. Lots of folks were making lots of money. And lots of folks thought the good times would last forever.
I was different then too. I was younger ... and often willing to say things aloud for no reason other than that I thought them. And what I thought back then, and wrote on this blog, and screamed from any podium that would have me, was that the B2B publishing industry was in trouble.
But time passes. And things change.
I haven't updated this blog in more than a year. That's because although the problems faced by traditional B2B publishers continue, my interest in those problems has faded.
Today my interests, and my career, are entirely in content marketing.
That's not anything that anyone would have predicted when this blog debuted. Arguably, the content-marketing industry didn't even exist 10 years ago today.
But the content marketing industry does exist now. And it is clearly where the opportunity exists for B2B writers who are able to make the transition. I said that when this blog celebrated its seventh birthday. And I said it on the six-year anniversary too.
And odds are I'll say it again next year too.