Tuesday, May 17, 2005

Trade pubs and the global economy

Crain Communications is the latest B2B publisher to pursue a growth strategy in the emerging economies of Asia. Crain's "Plastics News" is launching an email newsletter to cover developments in China. The newsletter and a related website will publish in both English and simplified Chinese.
I've written about similar B2B ventures before here and here and here.
There's opportunity for any B2B publisher or want-to-be publisher in the world's emerging economies. And I expect that the pace of new product launches will only accelerate in the next few months.
There's particularly interesting news here for young journalists. This new global economy is one that requires language skills that are exceedingly rare in our industry. Nothing would add to your value in the marketplace more than skills in another language. Show me the journalism student who speaks Mandarin, Vietnamese, Arabic or another non-European language, and I'll show you the guy who moves to the front of the hiring line.

ags: , , , , ,

Monday, May 16, 2005

ABM and the value of writing

Inevitably, when I have to work with a truly untalented writer, that person will make a point of explaining to me how they don't have the "time" or the "interest" to bother with things like punctuation and grammar. Sometimes these people will tell me that "the copy editors will catch" their errors. Sometimes they tell me that worrying about style rules and semicolons blocks their "flow." Sometimes they argue that their clichés and mixed metaphors are how they show their "creativity."
I try...and often fail...to convince such people that in order to write well, one must write with precision.
There's an example of this phenomenon on ABM's new blog.
Check out this indecipherable post about "strategic clarity."
Then read the comment section. You'll see my attempt to point out that clarity is required when writing about strategic clarity. You'll see my complaint that BECAUSE the writing was unclear, I have no idea what the writer was trying to get across.
Then read Saturday's post, in which the ABM says it doesn't want to use the blog to talk about writing, because it wants to talk about "valuable stuff" such as "strategic stuff."
Sigh.
There are two things I want to say about that:
1) I, too, like to talk about strategy. (Of the three other posts today to this blog, one is about VOD strategy). The problem is that the ABM blogger didn't write about strategy; he wrote gibberish. He only thought he was writing about strategy.
2) There are few industries in the world where writing is as valuable as strategy. B2B publishing is one of them.

New debate over new journalism

The New York Times calls "The Chronicle of Higher Education" a "usually staid academic magazine." I call it a B2B publication that serves college teachers and administrators.
Writer Tom Wolfe is calling it all sorts of nasty things.
Take a look at this piece that tells the story of how the Chronicle found itself in the middle of an argument about the history of "new journalism."
A NOTE TO B2B JOURNALISTS: Please do not read this post or the Times article or any of the material mentioned therein as a call to practice "new journalism." First-person reporting can make for glorious writing. But let's be frank. We journalists are a self-absorbed lot. And putting ourselves in the story is almost always a mistake that leads to pretentious, unreadable prose. In the B2B world in particular, "new journalism" tends to lead to that total nightmare of writing:
the I-just-flew-in-from-the-tradeshow-in-Vegas-and-boy-are-my-arms tired Reporter's Notebook.
If you want to emulate someone, then read up on the literary journalists instead. Get a copy of John McPhee's "Oranges." No one has ever written anything more lovely about an industry. Make note of what makes McPhee's work so interesting: enormous amounts of facts and anecdotes. In other words, think of yourself as a reporter, not as a writer.

B2B video possibilities

I hate it when the B2C media seems to move faster than B2B.
Yet in this article by the Associated Press, it seems that our brothers in the consumer press are well ahead of us in the fast-growing world of downloadable video.
I've written about this subject before, and wondered when someone in B2B would make a move. I still haven't seen anything interesting. And that surprises me. It would seem to me that this new, do-it-yourself TV distribution is perfect for B2B. Industrial training, continuing education, professional certifications --- all these are well suited for downloadable video on demand.
For example, Primedia already operates Interactive Medical Networks, which provides continuing-education courses on DVDs and by Web broadcast. But IMN does not yet offer video-on-demand services.
I'm looking forward to hearing about new VOD offerings from the B2B world soon.

Access Intelligence does some hiring

Things are pretty stressful these days at the properties owned by VSS. Most everything is for sale. And as Folio has reported, at least one sale isn't going smoothly.
But it's worth noting that at least one VSS-owned property -- Access Intelligence, formerly known as PBI -- is in hiring mode. The company's Satellite Group has added an editor, a marketing person and an events coordinator.

Friday, May 13, 2005

Open for comment

Never underestimate the power of a well-crafted phrase. Never compromise in the search for the right words to make your point.
Yesterday I read a post on my friend David Shaw's blog in which he quoted Steve Smith's description of the community discussions on agriculture.com. This line captured my attention: "These days, a Web site is less a magazine than it is a quilting bee."
That's how a good writer uses metaphor! That is the simple, lovely writing that I adore.
Smith was talking about how "AgOnline leverages the natural tendencies of the ag-world to swap stories and trust one another's experience in the field, and it should be a model to other b2bs that talk at, rather than with, their customers."
Reading that piece has convinced me to change my position and to reopen the comment function on this blog. Back when I started this venture, I allowed comments. At first, there were none. And I was saddened. Then, some appeared. And I was pleased.
But I continued to worry about the problems we encountered at About.com in the old days, when discussion groups and chat rooms were often dumping grounds for nastiness and ad hominem attacks.
And I pulled the plug on comments when I came across the first inappropriate posting to this blog.
I am still worried, and I may change my mind yet again. There are downsides to opening a conversation. And blog comment functions can be misused, sometimes in surprising ways.
But if I believe in the spirit of community journalism -- and I do -- then it's time to talk less and to listen more.

Students, podcasts and journalism

I've said before that journalism students of today need to embrace the changes of participatory journalism and the converged newsroom. The tools of community journalism have opened opportunities that were unimaginable when I was starting out in this game.
And in today's Wall Street Journal, there's an interesting piece about a student who landed a gig podcasting on behalf of the Denver Post.
Let me be clear -- I don't think anyone needs the help of the mainstream press to do this sort of work. The beauty of community journalism is that there are few barriers to entry.
The Journal piece also discusses some other podcasting efforts by mainstream B2C publications. It's worth a read.
In the meantime, I'm still waiting to see something truly interesting podcasts emerge in the B2B world. I trust that sooner, and not later, some entry-level reporter at some trade pub is going to impress me.

ABM blog may be missing the point

Perhaps the best thing about the blogging world is that the rules are still being written. We're free to disregard some parts of media's past and embrace new ways of communicating. Many bloggers have, for example, decided to abandon objective style and instead follow the lead of Dan Gillmor and others.
And although I would hesitate to say that the blogsphere has its own hard and fast rules, I do think it's fair to say that some guidelines have emerged.
And it looks to me that American Business Media's blog may not quite understand this new medium.
Granted, ABM's blog is new. And things are likely to change. Nonetheless, I'm more than a little disappointed.
ABM's MediaPace has yet to provide a single external link in any of its copy. Nor does it have any permanent external links.
And I'm not the only person to note that ABM is struggling with the ethics of the blogsphere. As this article in Folio points out, the folks behind the ABM blog don't seem to understand the idea of transparency.
My fellow B2B blogger David Shaw has also raised concerns.
I remain hopeful that ABM will do a better job of showing our fellow B2B journalists what is possible with the tools of community journalism. And I'll ask that someone at the trade association take a look at this post at Susan Mernit's blog about the shortcomings of corporate blogging.

Thursday, May 12, 2005

Vance sells magazines to columnist

Vance Publishing has sold four magazines to a company run by one of its columnists.
Cotton Farming, Rice Farming, Peanut Grower and Soybean South were bought by Mike Lamensdorf, president and treasurer of One Grower Publishing.
Readers of Cotton Farming know Lamensdorf as the writer of the "My Turn" column.
Vance had earlier announced its plans to sell three of the publications. And I've already predicted that the sale clears the way for Vance to divest the rest of its food-industry publications.
FULL DISCLOSURE: Although I was once a senior writer at Vance, I did not work with the magazines that have been sold and I don't know Mike.

Audited numbers for digital magazines

It's getting a little easier to judge the reach of digital magazines. There are now more than 100 magazines, mostly in B2B, with digital editions audited by BPA.
As you'd guess, it's tech mags that dominate the digital space. And although eWeek tops the list with some 40,065 subscribers to its electronic version, it was the statistics on Electronics Weekly that caught my eye. A full 38.7% of EW readers are digital-only subscribers.
If you want the details, download the digital magazine known as Digital Magazine News.

Wednesday, May 11, 2005

Doc Searls on endorsements and ethics

I'll admit to being more than a little giddy today. Doc Searls, prophet of the Internet era and one of the writers of "The Cluetrain Manifesto," mentions me on his blog today.
And he used the words "excellent" and "interesting."
Now granted, I had to post a response to one of his posts before he was aware that I'd written on the same subject. But I'm still celebrating.

Tuesday, May 10, 2005

Product endorsements and journalism ethics

I've been trading emails today with a reader of this blog who was pleased by something I once wrote about her company. She asked about reproducing my comments in her company's marketing material. I declined, and she graciously accepted my explanation.
Now it occurs to me that our discussion might have some value for other bloggers, journalists, marketing folks and anyone else interested in new media.
Here is the email I sent to her. I'm not going to name her or her company, because it would violate a trust. She reached out to me openly and honestly, looking for guidance through the world of blogs. Here's what I said:

First, thanks for reading the blog. And thanks for getting in touch.

I'm flattered that you would like to use my comments in your marketing communications. But I don't think it's appropriate.
Let me explain. As you noted in your email, the rules of the blog world are new and often unclear. I offer my congratulations that you're willing to try and understand this new medium. I don't pretend to speak for other bloggers. And certainly there are those who would disagree with what I'm about to say. Nonetheless, here goes: I think the core beauty, the core purpose, the very essence of community journalism (of which blogging is a part) is that it involves conversation. That's a departure from traditional media, which tends to be more of a lecture. Part of that means that what I say on my blog sort of "belongs" to anyone who wants it. Anyone can quote from it, and I certainly hope that many people will link to it.
In other words, in a very real sense, I don't believe I "own" what I say on my blog, or what I say to other bloggers. My blog is something "I said" more than it is something "I published." And thus anyone is free to say "Paul Conley said x," and to link to my blog.
From a legal standpoint, that's in keeping with the "fair use" guidelines that are common in print media. As you know, the copyright rules are different for reprints. And I would guess that the same legal guidelines apply when someone reprints something from a blog as when someone reprints something from a newspaper. (Although I'm not sure if the courts have ruled on this issue.) And thus I would say that I retain the right to limit reprints of material from my blog. And I would not be willing to grant permission for you to use them in marketing material.
There is also an issue of credibility. The blog world is wracked by debate about whether blogging is journalism and about what ethical rules apply. But for me, the rules are simple. I'm a journalist by training. I've been doing this work for decades now. And I'm just not comfortable agreeing to endorse a product or provide a testimonial.
I hope that I have answered your questions. And I trust that you will have no problem finding others to endorse your product. Your company does good work. And if I were in another business, I'd be happy to offer a testimonial. But I'm a journalist, by inclination and by habit. And that must define how I communicate.

If you're interested, take a look at this post on the Corante blog about how companies can manage their brand identity in the blog world.
Thanks.

So what do you think? Drop me a line at correspond at paulconley.com

Monday, May 09, 2005

Craig, talented amateurs and B2B competition

The AP has published an interesting interview with Craig Newmark, the classified-ad entrepreneur behind craigslist. The focus of the piece is Craig's plan, still in its infancy, to create a pool of "talented amateurs" to compete against the mainstream media.
I welcome the effort, and I suspect that Craig will find some success. No one should underestimate the abilities of a man who has single-handedly altered the economics of the newspaper industry.
But Craig is interested in competing against B2C media. And perhaps the B2C media should be worried about talented amateurs.
But as I've said before, B2B publishers should be worried about something else -- talented professionals.
B2B journalism serves niche audiences. Our readers, unlike the average reader of a daily newspaper, are experts in our beats. The arrival of Internet publishing software allows these B2B experts to compete against established B2B media with ease and speed.
Consider, for example, Brandweek magazine, a well-established, well-respected, traditional B2B publication. Take a look. Read a few articles. Then visit the Corante group blog on branding. It's written and published by branding practitioners. After that, take a look at the gorgeous design and thoughtful articles of brandchannel.com, produced by consulting firm Interbrand.
The community journalism that Craig envisions for the B2C press is already a fact in the B2B world. Are you ready for a world in which your customers are also your peers, your competitors, your rivals?

Friday, May 06, 2005

NXTBook vs. repurposing content

In a post yesterday, I implied that I liked they way NXTBook makes offline content available in an online format. A reader of this blog wrote to ask why I, of all people, would say anything positive about such a system, given that I have previously spoken about the need to repurpose content for the Web, and that I have bad-mouthed other pdf-like attempts to put paper products on the Web.
Point taken.
As a general rule, I don't like the glorified versions of pdf files that publishers place on line. In particular, I've voiced disappointment at the efforts of my alma mater to create an electronic newspaper.
So let me clarify.
Creating content for an electronic medium provides innumerable opportunities to do things that simply cannot be done in a print product. And any industrious and talented journalist should take advantage of that. For a recent example of how to tell a story on the Web, check out this post by journalism teacher and fellow blogger Doug Fisher. For a look at how to write for the Web, read this piece by Jonathan Dube.
As for NXTBook, the simple truth is that I find the product kind of cool. It is not a substitute for multimedia content. But it is fun to play with.

Thursday, May 05, 2005

Peeking at ABM, NXTBook and Primedia

Now this is kind of fun. American Business Media is posting a link to the tradeshow daily that Folio magazine produced at the ABM Spring Meeting. The daily is rendered Web-friendly via NXTBook, a system I like more and more each time I use it.
Take a look at what Folio has done. And explore the functionality of NXTBook.
And don't forget to read the article on the pending sale of Primedia Business. Folio is reporting that Primedia wants 13x earnings for the properties, a whopping half-billion dollars. Sources tell Folio that 10x earnings is probably the maximum that buyers would pay.

Bad credit where bad credit is due

Now here's the sort of distinction that no company wants. Buried in this piece from the Kansas City Star is the following piece of troubling news: Only "two U.S. companies are rated 'CCC' or lower on CreditWatch with negative implications: Penton Media Inc. and Booth Creek Ski Holdings Inc."
Imagine that! Of the thousands and thousands of companies in this country, only two are viewed with such disdain by Standard & Poor's. To understand what that means, consider this: only one nation on earth has a rating of 'CCC' or lower -- violence-ridden Belize.
Now Penton management has recently expressed some optimism, as reported here by my fellow B2B blogger David Shaw.
But I simply don't share that confidence. No company can grow their way out of the debt-driven disaster that is Penton's balance sheet. Penton, publisher of such titles as "Air Transport World" and "Baking Management," will have to divest properties (the company has already sold off its European holdings.) There are probably some bargains to be had by any acquisition-minded publishers.

Wednesday, May 04, 2005

New sites for marketers

The woman I love works in the marketing business. And I'm amazed by the amount of B2B material that is aimed at her and her peers. It seems to me that no one receives more attention from B2B publishers than the people who try to get the goods on the shelf.
And now there are two new information sources for marketing executives.
Chief Marketer, a Primedia property, has redesigned its site and added two email newsletters. I'll admit to some disappointment with Chief Marketer. As of today, the site doesn't work properly in the Firefox browser. (Not optimizing for Firefox is a bad idea, as reported here in yet-another site for the marketing business.) Here's how the lead story looks to me in Firefox: "If you�re trying to buy television airtime in the �upfront� sales market this month, you could be in luck. Media buyers at a New York conference predicted that a weak �scatter� market combined with the uncertain economy and mounting pressure among marketers to move ad dollars online"
Also debuting today is VNU's new site about the marketing craze of product placement and other forms of branded entertainment. I'm trilled to note that insidebrandedentertainment.com has a section dedicated to external links. And I'm pleased that it works in both my browsers.

Tuesday, May 03, 2005

B2B publishers start to catch on

I've done what I could here to try and convince B2B journalists and publishers to pay attention to the citizen journalism movement. I've shared my opinion that bloggers are not the enemy; they are our audience....and they want to talk. I've also shared my prediction that the ease of Internet publishing does pose a competitive threat by enabling almost anyone to enter this industry -- and that the threat is most likely to come from existing staff and sources.
I've often been discouraged. Most of the folks I've talked to in the B2B press in recent months have seemed reflexively angry about, or shockingly unaware of, the changes in our industry.
But today comes two pieces of news that I find encouraging.
First, American Business Media, the trade association for B2B publishers, is launching an RSS feed. Second, ABM has formed a committee on blogging, and put Rex of Rexblog in charge.
I'm just thrilled.
If ABM has recognized that change is here, and decided to embrace the new media and share what it learns, then I expect that heads across the B2B world will soon be pulled from the sand.

Monday, May 02, 2005

The boss doesn't like you, but loves the ad guy

I just read a story in Folio based on a survey of the chief executives of B2B media companies. I found the article sort of disconcerting, although I think it's meant to be optimistic.
The problem...I think...is that I'm just not on the same page as the people surveyed. I find this to be an incredibly exciting time in journalism, particularly in B2B journalism. But the article doesn't mention a single one of the remarkable things that are happening in this game. There's no mention of blogs, no discussion of podcasting, no indications of changes in ad-tracking technology, no arguments about post-objectivity, no conversation about the risks to print products in a multimedia era, etc.
The CEOs do predict a rise in advertising revenue. And certainly that is good news. But the predictions are perhaps too optimistic -- 42% of those surveyed say they expect double-digit revenue growth! And these feel-good forecasts seem to be based on nothing more than feel-good hopefulness. "Asked to identify their sources of new revenue for 2005, 75 percent of respondents said revenue would come from new print advertisers, while 60 percent cited existing print advertisers," according to Folio.
Now as any talented B2B journalist would recognize, that sentence requires a few follow-up questions. If your existing customers are willing to pay more for your products, why haven't you increased your rates already? If there are new, untapped customers available, why have you failed to do business with them to this point?
And therein lies the problem, for the survey also indicates that the CEOs don't much care about talented B2B journalists. "The only priorities that significantly declined from 2004 to 2005 were editorial integrity and staff stability," according to Folio.

ASBPE honors Don Ranly

The American Society of Business Publication Editors, the trade group that represents the journalists of the B2B world, is giving a lifetime achievement award to one of my former teachers from the University of Missouri-Columbia. Don Ranly is probably best known for his promotion of "service journalism." But I'll always remember him for his shockingly white hair. He looks like Andy Warhol would have looked if Warhol had a comb...and a beard. Congratulations Don.