A blog for those who toil in the most specialized, and perhaps the least glamorous, area in the press -- B2B journalism.
Monday, July 24, 2006
Personalities for journalism, business
The Times piece has its flaws. There's no mention, for example, of what role easy-to-use blogging software is playing. But there are some interesting insights here, particularly that business journalists tend to be "risk-averse."
The Times article focuses on Nina Munk, a former writer for Fortune and a stereotypically neurotic journalist "filled with self-doubt" who became "acutely aware of the personality traits required for success in business."
Take a look at the Times article here.
Then, before you launch your own business, take a Myers-Briggs test and spend a little time learning about the strength and flaws of your own personality type. I, for example, am an ENFJ. We are communicators and teachers by nature. There are lots of us in journalism. And we tend to have a "longing for the perfect" and to "experience some degree of restlessness" in our jobs. And although we can excel at any "people-to-people occupation," we tend to have problems with accounting (which explains why the biggest challenge I face in my business is balancing the checkbook.)
tags: journalism, b2b, media, trade press, magazines, entrepreneurial journalism, standalone journalism
Monday, July 17, 2006
Journalists and poets
Yet I hesitated to link to the interview.
My concern -- born of experience -- is that the writers most interested in producing stories that read like poetry are seldom talented enough to do so. The result is too many magazines with too many awful stories by reporters in love with their own tortured prose.
And I don't want to link to anything that could possibly lead to more overwritten stories.
Yet there are those few journalists ... gifted, open to learning ... who can be taught to write like poets. And to them, I say, read this interview.
(I'd like to link to Long's award-winning essay, "Genome Tome," which appeared in the American Scholar. But it's not available online.)
For an earlier post of mine on poetry, click here.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Wednesday, July 12, 2006
Looking at online video
But despite the enormous popularity of short-form clips online, few B2B publishers have offering video on their sites. There are exceptions -- mostly the larger players that cover the media business such as Variety and AdWeek.
If you're thinking about online video, or if you already offer some on your site, take a look at this commentary from MediaPost. It does a pretty good job of explaining what not to do.
For an earlier post about online video, click here.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Tuesday, July 11, 2006
Sources as competitors
And it seems that most every day I find someone else who has found his voice ... and found a way to bypass the traditional press.
Take a look at this site, written by an employee at Birds Eye, about the pea harvest.
Or take a look at this blog about the beer industry from Miller Brewing.
I've written about this phenomenon before in posts such as this. And it was a year ago this month that I predicted a "surge in B2B news produced by B2B news sources."
And that has turned out to be one of the most accurate predictions I've ever made.
Yet many of the B2B journalists and publishers I run into seem unconcerned. They believe that something -- tradition, brand name, familiarity -- makes them a more trusted source of information than any non-media company can be.
That's a mistake.
In a world where anyone can be a publisher, it's time to rethink our mission, our role and our business plans.
For more on this subject, check out what my friend Chuck has to say about the Miller Brewing blog.
tags: journalism, b2b, media, trade press, magazines, newsletters, conversational media, business media, entrepreneurial journalism, standalone journalism
Monday, July 10, 2006
Complaints and compliments
I'll admit to having fallen behind in my productivity of late. Heck, I'll admit to having fallen behind in everything. Since the birth of my daughter a few weeks ago, I sometimes go the entire day without even washing my face. I'm learning the hard way that 47 is far too old to be a first-time father. So I wasn't even aware of Tony's remarks until my friend and fellow blogger Matt Mullen posted a comment to this blog to tell me about it. (It was Matt who graciously suggested that I could take an infrequency "complaint as a compliment, i.e. readers actually read your stuff and want to see more." And I decided to adopt Matt's glass-half-full interpretation.)
So what is the frequency of this blog? and does it matter?
A quick look at my publishing software shows that I've posted an average of 17 items a month to this blog since it began in late 2004. That's a pretty decent level of productivity, I figure. But those numbers have dropped considerably in recent weeks. In May I posted only nine items. In June I posted only seven.
Now I can argue that quality is more important than quantity in blogging. And some of the items in recent weeks have been pretty good, if I do say so myself. But user stats don't lie, and it's clear that the drop in frequency has an impact -- page views in the second quarter were 15.4% lower than in the first quarter.
David, Martha Spizziri and I will be speaking about blogging next week at the ASBPE National Conference. I'm sure that frequency will be among the topics we'll address.
In the meantime, I'm going to have to face one key fact -- I have too much going on these days. Something is going to have to give. But I promise it won't be this blog.
For David's reaction to the Folio piece, click here.
To see what Rex, who has no problems with frequency, said, click here.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Thursday, July 06, 2006
Even more congratulations are in order
Trade, Association and Business Publications International, known as TABPI, has announced the winners of its 2006 Tabbie Awards.
Take a look at the complete list of winners here. And note that many of the publications that picked up a Tabbie -- Computerworld, Builder, CIO Decisions, etc. -- are also finalists for ASBPE's awards.
My congratulations to everyone involved.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
More congratulations are in order
It's no surprise to me that two of the 10 finalists in the large-circulation division, CIO and Computerword, and one of the 10 in the small-circulation category, CSO, are IDG publications. Nor am I surprised to see that CFO is also a finalist among the large-circ pubs. Longtime readers of this blog know that I'm a fan of much that IDG does. And regular readers also know I adore CFO. (FULL DISCLOSURE: IDG is a client of mine, and I once worked at the parent company of CFO.)
For the full list of finalists, click here.
Congratulations to all involved.
For my comments on last year's winners, click here.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Friday, June 30, 2006
Celebrating change this holiday weekend
And he's depressed.
My friend is convinced that he will be "obsolete" within a few years. He's worried that there's just no room left in the business for someone who does what he does.
His fear, or course, is new media. And I wish I could be more sympathetic. But this fear that something dark and ominous is sweeping across the industry annoys me to no end. I know that change is coming. Heck, the change has already come. But the change is positive. Journalism is a far, far, far more interesting place to be now than it was just a few years ago. What was once a narrow field dominated by one-way lectures and single-medium storytelling has evolved into a bigger, more open, more participatory, more glorious place to work.
Besides, as I tried to tell my friend, there's nothing about new media that's difficult to learn. This ain't brain surgery. It's not even Biology 101. It's new media. And mastering the basics of new media is not an insurmountable task. It's fun. It's easy. And it will make you a better storyteller. And I promise you -- although print-only journalists will be obsolete soon, there will always be room in this industry for people willing to learn new skills, new styles and new ways of telling a tale.
A year ago this week, I suggested that the long holiday weekend was a good time to try and catch up with some of the changes in journalism. And I suggested that readers of this blog take some time over the July Fourth holiday to learn RSS.
If you're still unfamiliar with RSS, I don't know what to say. You're way, way behind. Try to catch up.
The same is true if you're one of those many journalists I meet who can't work in html.
Html isn't that hard. No one expects you to become a programmer. But you should be able to do some basic work on a Web page. How about digital photography? Or audio files? If your new media skills are lacking, take some time this weekend to poke around the J-learning site.
If you're already a multimedia master, I applaud you. But I would still suggest this is no time to rest. New media is about more than media, it's about a cultural shift. It's a fundamental change in how people interact with each other and with content.
As I tried to tell my friend, journalists need to do more than change the way we work. We need to change our minds. We need to change our lives.
So take some time this weekend to join a few social networking sites and virtual communities. Check out MySpace. Look at Friendster. Try Flickr. Sign up for Second Life, build an avatar, fly around, make a friend and buy a house.
And when the holiday has passed and you're back at your desk, find a new way to let your readers engage with you, your work and each other.
For more on fostering community and conversation, read this piece by Steve Outing and this piece by the Online Journalism Review at USC.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Tuesday, June 27, 2006
Sites that work and those that don't
Regular readers of this blog know I'm a big fan of the professional service, and I've argued it serves as a useful guide for the next generation of user interfaces. But don't expect anything quite so grand from the Web site. Bloomberg offers very little for free. So the new and improved site is less than compelling.
However, B2B journalists should make note of two things about the redesign. First, Bloomberg is giving far more prominent space to its video content. Every journalist at Bloomberg is required to have some basic audio and video skills. And I expect that will soon be true of every journalist everywhere.
Second, the site features an unusual gold-on-black design. I love the look, which evokes computer screens of old. More importantly, the site is a welcome relief from the tiny-text, multiple-headline mess that I see on so many news sites.
Granted, the study is about B2B sites in general, not just B2B media sites. But take a look at this article on the report. Then look at your sites -- news, data, whatever -- and ask if you 're truly serving your users.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Monday, June 26, 2006
More bad news about B2B news
PR Week keeps its material behind a password-protected firewall, so only subscribers can read the original article. But you can read the New York Times take here. Or check out Paul Gillin's blog for his opinion and links to other coverage by clicking here.
The article isn't solely about B2B. Rather it appears that marketers are paying to play in a variety of publications. And I think most folks in our industry assume that some genres -- particularly fashion and shopping magazines -- are filled with this nonsense.
And it's possible that the survey isn't an accurate representation of the truth. An optimist might say the marketers are simply bragging -- claiming to have influence that they don't actually have.
But I'm not much of an optimist. I've seen too many publications engage in shocking or cheap behavior. So I'm walking around today with my head hung low.
For a look at the ASBPE's rewritten ethics guidelines, read this earlier post.
For my advice on how to handle pressure to behave unethically, read this earlier post.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism education
Thursday, June 22, 2006
That which we call RSS, by any other word would smell as sweet
Point taken.
So...I was reading news feeds in my news reader this morning when I saw that Jakob Nielsen, the Web design guru extraordinaire, prefers email newsletters to news feeds. Longtime readers of this blog know that I've grown less than fond of email news. And although I don't recommend that publishers exit the email-newsletter game -- there's still too much money to be made --I do suggest that they add news feeds now and prepare for the inevitable end of email news.
One interesting note -- in the Journal interview, Nielsen points to an example of the sort of targeted email newsletter that "people really look forward to getting." It's called "Your baby this week," and it serves new parents. And I have to admit that a newsletter like that does have an appeal to someone like me. Just days ago I became a first-time father. So my obsessive information gathering has taken on a new level of frantic energy. So I signed up for "Your baby this week," published by BabyCentre, even though it appears to be very similar to the email newsletter I already get from American Baby magazine.
Then I returned to my news reader, where I subscribe to a dozen news feeds for parents, including The Blogfathers and Older Father.
And that about sums it up: 12 feeds versus 2 newsletters. I apparently like news feeds about six times as much as I like email newsletters.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Saturday, June 17, 2006
Can you Digg it? Hugo starts a new site for B2B
Spinoffs emerged quickly. The most popular of those is probably Hugg, a Digg-like site about the environmental movement.
Now my friend and fellow B2B blogger Hugo Martin as created a Digg-like site about B2B media. Check it out. Read the stories. Submit new stories that you find interesting. Vote for the things you like. Share. Participate. Enjoy.
It's worth noting that AOL this week relaunched the Netscape site in Digg style. Check out Rex's thoughts on the change here.
For some of my ideas on building community online, see this earlier post.
tags: journalism, b2b, media, trade press, magazines, newsletters, conversational media, business media, entrepreneurial journalism, standalone journalism
Friday, June 16, 2006
Congratulations are in order
Publication Editors conference, I'll have to try and make a point to meet Anthony Fletcher and Natalia Thomson. They're the winners of this year's TABPI Young Leaders Scholarships -- an honor which wins them a ticket to the conference as well as my heartfelt admiration.
The scholarships are sponsored by ASBPE and Trade, Association and Business Publications International. And although I'm fairly sure that ASBPE has additional scholarships for U.S.-based editors. I haven't seen a list of those winners yet. But perhaps I missed an announcement. Regardless, details about the show can be found by following the links at the ASBPE site.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism education
Tuesday, June 06, 2006
Bad news about B2B news
First there is the depressing study by research firm Outsell, which says that "press releases have surpassed trade journals as the leading source of information for knowledge workers."
I've long bemoaned that too many of our peers blur the lines between press releases and original reporting. But now, if the Outsell report is to be believed, readers in at least one B2B space are saying they use press releases more than they use our publications. And that is simply heartbreaking.
Certainly some of this can be traced to the immediacy of the Web. Companies that once needed us to distribute their press releases can now communicate directly with their target audience. And as I've said before, in a world where anyone can be a publisher, we must find a new role to replace that of gatekeeper.
The other piece of bad news today is that "Amusement Business" has closed down. It's almost always sad to see a magazine close. But the death of "Amusement Business" is particularly tough to swallow. The publication had a history, a significance, worth noting. "Amusement Business" debuted in 1894 as "Billboard Advertising." And like many a B2B publication, it morphed and grew, eventually spinning off one of the bigger names in our industry -- "Billboard" magazine.
Take a few minutes today to bow your head, mourn the loss, and read this story about the death of "Amusement Business" in BtoB magazine.
tags: journalism, b2b, media, trade press, magazines, advertising, newsletters, business media
Thursday, May 25, 2006
Getting readers to do the writing
There's an interesting piece in Wired magazine about the rise of "crowsdsourcing," the Web-based phenomenon of "everyday people using their spare cycles to create content, solve problems, even do corporate R & D" for companies. Click here to read the article. And pay particular attention to the discussion of iStockPhoto, the marketplace for amateur photographers.
Publishers and editors should be familiar with iStockPhoto if for no other reason that that it can cut costs dramatically. This "massive collection of royalty-free images" is an alternative to pricier services such as the one run by Getty Images, which, by the way, bought out iStockPhoto three months ago. (iStockPhoto's user agreement on royalty-free images is here. And it seems clear to this non-legal mind that magazines are permitted to reproduce the photos.)
But I don't so much want to talk about iStockPhoto as I want to talk about what it represents -- a system of user-generated content that can supplement, or even replace, traditional content.
Yesterday I spoke to the publisher of a B2B magazine that covers a specialized section of the financial-services market. There's nothing unusual about the magazine other than that it has nice, round numbers that I want to use to illustrate a point.
According to the publisher, his magazine has a controlled circulation of 70,000. That gives the magazine almost exactly 70% penetration of a vertical market he estimates at 100,000.
Now consider the possibility of asking that audience to create content in the crowdsourcing model. If we assume a modest participation rate of just 1%, the magazine would be awash in user-created material. If 1% of the industry was willing to write something just once a year, that would generate 1,000 articles. If we stick with existing subscribers, a 1% participation rate would yield 700 articles a year -- more than two pieces a day.
Consider the possibilities here. These readers are, by definition, interested in and familar with the subjects covered by the magazine. Furthermore, the readers work in a highly competitive field where careers can be made by "fame." The best-known people get the most clients. So there's a built-in incentive to participate in something that can "get your name out there."
Most importantly, this particular magazine serves a professional and educated readership. We can assume that a good portion of these people are capable of creating at least moderately good material prior to editing.
I'm not talking about news here. News requires a commitment of time that most readers cannot make (although any single reader armed with the new publishing technology can become a news competitor.) I'm talking about analysis. I'm talking about essays, thought pieces, best-practices, how-I-landed-my-biggest-sale feature stories, etc.
Think about the power of such content. Think about the sheer volume of it.
And then ask this question: Can you say with any certainty that the efforts of the professional journalists at your magazine -- those three, four or five poorly paid writers -- would be superior in quality or quantity to the work produced by 1,000 readers?
For some magazines, certainly, the answer is yes. Publications that serve a less-educated audience would be hard-pressed to find talented content creators among the readers. If you work at "Bread Wrap, the monthly magazine serving the men and women who seal bread in plastic bags with twisties," you probably don't need to concern yourself with crowdsourcing. But if you work at "Industrial Baking Technician" or "Twistie Engineer," you may want to read that Wired article again.
(NOTE: I paid $3 to iStockPhoto for the photo at the top of this post. That's a great deal no matter how you look at it. But before you spend even that tiny amount, check photo-sharing site Flickr to see if any of the free content suits your needs.)
tags: journalism, b2b, media, trade press, magazines, newsletters, conversational media, business media, entrepreneurial journalism, standalone journalism
Tuesday, May 23, 2006
ASBPE releases new ethics guidelines
The American Society of Business Publication Editors has released its new set of ethics guidelines. I'm pleased by what ASBPE has done. I think all of us can be proud of what the guidelines say, and each of us should be honor-bound to adhere to them.
You can see the new "Guide to Preferred Editorial Practices" by clicking here. Take some time today to give the guide a quick look. Then, when time allows, make sure you read it in its entirety. Make sure that your coworkers read it too.
In brief, you'll see that ASBPE is calling for a more transparent ethics system, urging publishers to "to make their ethical standards transparent both for its internal staff and externally for its readers, advertisers, and others in their markets." Since that pretty closely tracks what I have urged ASBPE to do in earlier posts such as this one, I'm particularly pleased.
Among the specific items that have gladdened my heart is a call for "full attribution of sources." The guidelines say "Sources should be identified for readers except in rare circumstances, for example, to protect the source from the repercussions of speaking to the reporter. If cited anonymously, use the most complete and accurate description of the source possible."
Readers of this blog know I've long bemoaned the way so many of us in B2B misuse anonymous sources. Now our rules on this have been made clear -- tell your readers as much as you can about the sources in your stories. Don't take shortcuts. Don't mislead. Don't say "sources said" when you mean "a source said."
The ASBPE guide doesn't address everything I would have hoped. For example, there is no clear requirement to label unedited press releases as press releases. Nor is there a call to do a better job of reporting on our own companies by ending the practice of running press releases from our own marketing departments as news. (Note, the guide does call for "full attribution to sources," which I interpret as exactly the sort of call to clarity that I want B2B editors to embrace.)
But I don't want to complain. There is so much that is good and praiseworthy in the guidelines -- calls for feedback mechanisms, clarity in online editorial rules, etc. -- that I cannot help but feel that B2B journalism has taken a remarkable step forward.
(DISCLOSURE: ASBPE was kind enough to seek my input on ethics several months ago. The suggestions I made to the association can be found by clicking here.)
For more on the new guidelines, check out the blog by the Boston chapter of ASBPE.
tags: journalism, b2b, media, trade press, magazines, newsletters, conversational media, business media, journalism education, journalism ethics
Thursday, May 18, 2006
Attacking things you don't understand
And as more old-media types are forced to confront the future, I expect to see a lot more silly pieces such as this one by a journalism professor at Washington & Lee University.
Consider this quote: "The news person who is expected to update a breaking story throughout the day is doing so at the expense of reporting that would develop and deepen the story so that it's illuminating and satisfying to readers."
That's simply absurd. A story isn't updated in lieu of reporting, a story is updated BY reporting. In the 24-hour news operations where I've worked (CNN, Bloomberg), a journalist reports, writes/produces and then files a story. Then he goes deeper. He calls another source. Then another. When he gets something interesting, he updates the story. He starts compiling more source material and posts it to the Web. He starts editing the audio of those earlier interviews, looking for good soundbites and MORE information. Then he calls another source. Then another, ad infinitum.
That's not acting "at the expense of reporting." That IS reporting.
The rest of the essay by Edward Wasserman has similar flaws. Wasserman announces in stereotypical newspapers-first arrogance that few "print reporters are eager to become helpmates to TV news, which they regard as entertainment programming." He suggests that the converged newsroom is some sort of recent arrival that promotes "third-rate journalism," whereas even a casual observer who has ventured off a college campus since the Watergate scandal must realize that convergence has been a well-established practice at some of the giants of journalism for years. Hell, the Chicago Tribune has had cameras in the newsroom for something like 20 years.
As if the essay couldn't get worse, Wasserman ends with the following cry of anguish and outrage: "When do we hear from the professional journalists? Where is their independent assessment of how these powerful new technologies can be used, not to plant the flag in cyberspace, not to reclaim market share, but to provide great, meaningful journalism?"
Really, Ed. Are you kidding me? Those people are everywhere! Have you ever seen the work of Adrian Holovaty, creator of chicagocrime.org and now an editor at the Washington Post? Ever heard Rob Curley speak? He serves on the professional advisory board of College Media Advisers, the organization that helps folks like you understand the new world. Holovaty and Curley created the converged newsroom at the Lawrence Journal-World, perhaps the best new-media operation in the world.
How about Steve Outing, formerly of the Poynter Institute, the newspaper think tank. How about Amy Gahran? She does some writing for Poynter too. Speaking of Poynter, a search of that site yields 56 results for the phrase "converged newsroom." And sure enough, as I take a look at them, I find that many of them are written by professional journalists wondering how to create meaningful journalism.
Do you know Dan Gillmor? How about Canada's Fine Young Journalist? Have you followed the work of your peers at CMA? Speaking of your peers, do you know Doug Fisher at the University of South Carolina? How about Mindy McAdams at the University of Florida?
Ever hear of Tim Porter? (He knows you. He linked to you once.) Ever talk to him? Post a comment to his site? I mean seriously, Ed, could anyone who claimed to know anything about journalism write a piece about converged newsrooms without knowing about Tim Porter?
Jeez, Ed. Do some more reporting before you sit down and write.
For an earlier post that discusses the disconnect between new and old media at journalism schools, click here.
UPDATE: Given the nature of this post, I couldn't resist the urge to update with additional information. I'd guess that Ed knows all about the Poynter Institute now. Miami Herald executive editor Tom Fiedler used a Poynter forum to respond to Ed's essay. Tom kindly suggests that Ed had an off day and has "spent too much time lately in his Virginia classroom recounting journalistic history and not enough time in newsrooms plotting journalism's future."
My point exactly.
UPDATE2: Do you see how this works now Ed? I found another piece of information, so I'm updating again. This time I think the readers might want to know that Mindy McAdams has also weighed in on your piece. She's kinder than I have been, but she too thinks you're off base.
UPDATE3: OK. I'm just fooling around now. I don't have anymore updates.
tags: journalism, b2b, media, trade press, magazines, newsletters, conversational media, business media, journalism education
Monday, May 15, 2006
Adrian Holovaty speaks to journalism grads
Well it turns out that my alma mater, the University of Missouri, had the good sense to ask Adrian to give the commencement address at this year's j-school graduation.
I'm thrilled that Mizzou did this. And I take back every nasty thing I've ever said about the old-media dinosaurs at that school.
You can read what Adrian told the next generation of journalists here.
tags: journalism, b2b, media, trade press, magazines, newsletters, conversational media, business media, journalism education
My newest gig in B2B
Access Intelligence has asked me to write the B2B boxscores column for the MIN B2B newsletter. If you're not familiar with the boxscores, you should be. Each week the newsletter analyzes advertising trends at trade publications. And if I do my job correctly, that analysis will be both insightful and fun to read.
I'm thrilled to death by the deal, and I filed my first column last week. However, MIN B2B is a paid-subscription product. So I won't be linking to my column from this blog. If you're interested, you can subscribe to MIN by clicking here.
(NOTE: Fans of Steve Smith have nothing to fear. Steve's new-media boxscores column will continue to appear in MIN B2B. I'll be writing the print boxscores only. And fans of this blog have nothing to worry about either. Although no one pays me to write this thing, I couldn't stop it even if I wanted to....it's too much fun.)
tags: journalism, b2b, media, trade press, magazines, advertising, newsletters, business media
Friday, May 12, 2006
Finding our voice or falling silent
The airplane maker has "has learned to cede some control and expose itself to stinging criticism in exchange for a potentially more constructive dialogue with the public," the magazine reports.
I applaud such a move. Yet each and every time I see a company open itself to the joys and difficulties of conversational editorial, it pains me to remember how few B2B publications have been willing to take that risk.
If you've been reading this blog for awhile, you may remember that nearly a year ago I pointed to Boeing's first foray into the blogosphere and warned that in a "world where news sources can now be news publishers," journalism had much to lose. If our past was one of gatekeeping, what would we do in a world where our readers and our sources could open and close gates without us?
I believe the answer to that question is clear -- we must engage sources and readers alike in dialogue. We must surrender our belief that we are entitled to some monopoly voice in the marketplace, and evolve into something more open. We have to become less like arrogant lecturers and become more like gifted conversationalists.
For an interesting take on how trade magazines can make this transition, check out this post by Barry Graubart.
For more on my thoughts on conversational media, read this earlier post.
For a look at a new blog from one of my favorite non-publishing companies, click here.
tags: journalism, b2b, media, trade press, magazines, newsletters, conversational media, business media