My recent call for publishers to halt training in basic Web skills continues to generate a lot of conversation.
If you're interested in this issue, here are some other voices:
Take a look at what Bryan says at Innovation in College Media.
Check out Pat Thornton's thoughts at Journalism Iconoclast.
The Chicago chapter of the ASBPE is looking to start a conversation on the subject.
Prosthetic Device weighs in here.
And if your German language skills are better than mine, take a look at what Fabian Mohr has to say.
Also, anyone interested in newsroom training should pay attention to Howard Owens' $100-to-get-wired campaign. And anyone interested in trying to follow the extraordinary number of new products that are being launched every day by journalists who already live on the Web, take a look at Journalism Enterprise.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Monday, January 14, 2008
Friday, January 11, 2008
Responses to "You cannot train someone to be part of a culture"
My post from a few days ago in which I urged "employers not to offer any training in Web journalism" generated some interesting responses.
If you care about these issues, I'd urge you to take a look at what others are saying.
Rene` Edde said she had "an aha! moment" and that she "can’t help but to agree with Conley that the industry as a whole is way past teaching people the basics" of Web journalism. But Rene` has mixed feelings about cutting off the dinsoaurs. Take a look at her post here.
Zac Echola says he agrees to a degree, but wonders if we're "at this point yet."
Mindy McAdams said my claim that there's no room left for Web newbies left her "feeling very conflicted."
Steve Yelvington says I'm "right that any journalist who hasn't made the effort to keep up with the real world isn't worth keeping on board." But Steve disagrees with my call to end training. You can see his post here. (Note: I think the stuff I said in the comments section of my original post probably bring Steve and I closer to agreement.)
Dan Gillmor writes that there is a reason for my "apparent madness," but that he doesn't "entirely agree with it." Read his thoughts here.
Finally, take a look at what David Cohn has to say. David is not responding to anything that I've written. But he seems to be feeling some of the same frustration that I am when he says "I think the time for evangelizing is over." (Thanks to Ryan, who thinks it's still worth the effort to train the dinosaurs, for pointing me to David's post.)
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
If you care about these issues, I'd urge you to take a look at what others are saying.
Rene` Edde said she had "an aha! moment" and that she "can’t help but to agree with Conley that the industry as a whole is way past teaching people the basics" of Web journalism. But Rene` has mixed feelings about cutting off the dinsoaurs. Take a look at her post here.
Zac Echola says he agrees to a degree, but wonders if we're "at this point yet."
Mindy McAdams said my claim that there's no room left for Web newbies left her "feeling very conflicted."
Steve Yelvington says I'm "right that any journalist who hasn't made the effort to keep up with the real world isn't worth keeping on board." But Steve disagrees with my call to end training. You can see his post here. (Note: I think the stuff I said in the comments section of my original post probably bring Steve and I closer to agreement.)
Dan Gillmor writes that there is a reason for my "apparent madness," but that he doesn't "entirely agree with it." Read his thoughts here.
Finally, take a look at what David Cohn has to say. David is not responding to anything that I've written. But he seems to be feeling some of the same frustration that I am when he says "I think the time for evangelizing is over." (Thanks to Ryan, who thinks it's still worth the effort to train the dinosaurs, for pointing me to David's post.)
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Thursday, January 10, 2008
Fighting Hole Tactics: Part Two -- Finding Allies
(Editor's note: This is the third in a series on building a "B2B fighting hole." I'm expecting difficult financial times in trade journalism in 2008. In this series I offer some suggestions on building a defensive position where editors and publishers can ride out the coming onslaught. You can read the post that started the series here. You can read Tactic One here.)
In the history of warfare, there are two groups that have fallen from favor: mercenaries and privateers. But if, as I believe, B2B journalism is about to begin a tough financial period, I think we need our own versions of both.
In simplest terms, a mercenary fights for a paycheck and a privateer fights for a share of booty. But both share some significant traits. First, they fight by choice. It's even possible to argue that they like to fight. There's no need to worry about morale or motivation. Second, they are best used as a supplement to an existing fighting force. No one wants to be entirely dependent on for-hire fighters. But many nations have found advantage in employing them to take on some military tasks.
Magazine Mercenaries and Publishing Privateers
When revenue declines, publishers have few ways to keep their products afloat (and their staff employed.) The first choice is nearly always to freeze hiring. But not only does that tend to stretch the existing staff too thin, it also always makes it nearly impossible to launch new products that can generate revenue.
When the hiring freeze fails to help, many publishers turn to layoffs. But layoffs have the exact same negative results: the staff burns out and product development comes to a halt.
I suggest that the way for publishers to escape this downward spiral is by giving up some control and having mercenaries and privateers launch new products.
In particular, I think it's time for B2B companies to do two things:
1. hire offshore companies to do print layout and design work -- especially for new products and custom publications.
2. let freelancers and outside contractors run online products for a cut of the revenue -- particularly Web-only products and newsletters.
In the first scenario (call it the mercenary method), publishers can launch new print products at lower costs. And at least one department -- design -- doesn't have to take on additional duties. It is, of course, also possible to offshore other parts of the magazine process. Heck, at least in theory, even reporting and copy editing can be done by outside contractors in Asia. But I suspect that most B2B editors, publishers and executives aren't comfortable with that idea...at least to start. And I can't imagine a time when I'd ever feel comfortable offshoring reporting functions.
So I think it's a wiser move to begin by offshoring layout and design for new products and custom pubs. If things work out well, layout and design of other print products can also be offshored.
In the second scenario (call it the privateer play), publishers can launch new online products at no cost. By offering a revenue split to outside contractors, publishers can create limitless numbers of small, hyper-niche products. This is the business model of New York Times Digital's About.com (Disclosure: About is a client of mine.) About's network of sites are run by independent contractors who work for a share of revenue (with a base payment as a site ramps up.) The privateer play is also similar to the system used by Associated Content and some of the blogging networks.
I suspect that many editors are already working with freelancers who would consider such a deal. The key, of course, is to sell the privateer on the upside potential -- the more you work, the more inventory we have to sell, and the more both of us make.
(Disclosure: I feel so strongly that there are opportunities for both mercenaries and privateers in B2B that I've taken steps to position myself appropriately.
One of my newest clients is Mindworks Global Media, the India-based outsourcing company run by Tony Joseph, the former editor of India's largest business magazine. Tony's company does work for publishers around the world and recently won a contract with McClatchy's Miami Herald newspaper.
Furthermore, Paul Conley Consulting is now available to run editorial for Web sites, online newsletters and other electronic products on a contract or revenue-share basis. I'll be announcing some new deals here soon.
If you'd like to talk about how your company can benefit from mercenaries and privateers, drop me an email at inquire (at) paulconley (dot) com)
(Addendum: 1/15/08. Editor and Publisher is reporting that the Miami Herald has backed out of part of its deal with Mindworks. The Herald will continue to outsource "the production of some advertising sections and monitoring of website comments," according to E&P. )
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
In the history of warfare, there are two groups that have fallen from favor: mercenaries and privateers. But if, as I believe, B2B journalism is about to begin a tough financial period, I think we need our own versions of both.
In simplest terms, a mercenary fights for a paycheck and a privateer fights for a share of booty. But both share some significant traits. First, they fight by choice. It's even possible to argue that they like to fight. There's no need to worry about morale or motivation. Second, they are best used as a supplement to an existing fighting force. No one wants to be entirely dependent on for-hire fighters. But many nations have found advantage in employing them to take on some military tasks.
Magazine Mercenaries and Publishing Privateers
When revenue declines, publishers have few ways to keep their products afloat (and their staff employed.) The first choice is nearly always to freeze hiring. But not only does that tend to stretch the existing staff too thin, it also always makes it nearly impossible to launch new products that can generate revenue.
When the hiring freeze fails to help, many publishers turn to layoffs. But layoffs have the exact same negative results: the staff burns out and product development comes to a halt.
I suggest that the way for publishers to escape this downward spiral is by giving up some control and having mercenaries and privateers launch new products.
In particular, I think it's time for B2B companies to do two things:
1. hire offshore companies to do print layout and design work -- especially for new products and custom publications.
2. let freelancers and outside contractors run online products for a cut of the revenue -- particularly Web-only products and newsletters.
In the first scenario (call it the mercenary method), publishers can launch new print products at lower costs. And at least one department -- design -- doesn't have to take on additional duties. It is, of course, also possible to offshore other parts of the magazine process. Heck, at least in theory, even reporting and copy editing can be done by outside contractors in Asia. But I suspect that most B2B editors, publishers and executives aren't comfortable with that idea...at least to start. And I can't imagine a time when I'd ever feel comfortable offshoring reporting functions.
So I think it's a wiser move to begin by offshoring layout and design for new products and custom pubs. If things work out well, layout and design of other print products can also be offshored.
In the second scenario (call it the privateer play), publishers can launch new online products at no cost. By offering a revenue split to outside contractors, publishers can create limitless numbers of small, hyper-niche products. This is the business model of New York Times Digital's About.com (Disclosure: About is a client of mine.) About's network of sites are run by independent contractors who work for a share of revenue (with a base payment as a site ramps up.) The privateer play is also similar to the system used by Associated Content and some of the blogging networks.
I suspect that many editors are already working with freelancers who would consider such a deal. The key, of course, is to sell the privateer on the upside potential -- the more you work, the more inventory we have to sell, and the more both of us make.
(Disclosure: I feel so strongly that there are opportunities for both mercenaries and privateers in B2B that I've taken steps to position myself appropriately.
One of my newest clients is Mindworks Global Media, the India-based outsourcing company run by Tony Joseph, the former editor of India's largest business magazine. Tony's company does work for publishers around the world and recently won a contract with McClatchy's Miami Herald newspaper.
Furthermore, Paul Conley Consulting is now available to run editorial for Web sites, online newsletters and other electronic products on a contract or revenue-share basis. I'll be announcing some new deals here soon.
If you'd like to talk about how your company can benefit from mercenaries and privateers, drop me an email at inquire (at) paulconley (dot) com)
(Addendum: 1/15/08. Editor and Publisher is reporting that the Miami Herald has backed out of part of its deal with Mindworks. The Herald will continue to outsource "the production of some advertising sections and monitoring of website comments," according to E&P. )
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Wednesday, January 09, 2008
Fighting Hole Tactics: Part One -- No More Training
If you've read this blog in recent weeks, you know I've grown very worried about what 2008 will bring for B2B publishing. A few days ago, I wrote that it's "time for B2B editors and publishers to build some fighting holes" -- defensive positions from where they could ride out the coming onslaught of bad economic news.
I promised then that I would "post some of my thoughts on what a B2B fighting hole looks like." And given the news that the smartest guys on Wall Street think a recession is coming, I think today is the day for me to start discussing tactics.
Let's start with a little story.
A few weeks ago I had coffee with a long-time friend and journalist. We got to talking about new media. I told him about the remarkable work being done by Rob Curley's team at Loudoun Extra, and I told him that he should go straight home, log on and check it out.
But my friend said that he did not have an Internet connection at his home.
When my shock wore off, I asked why. And my friend, who makes pretty good money, said he didn't want to pay for Web access. "It doesn't seem worth it," he said.
I was reminded of that conversation earlier today when an anonymous reader posted a comment to an earlier post of mine. That reader complained that"employers aren't doing much to train their current employees and prepare them as online journalists."
That's true, I thought. But I don't care. I believe that journalists need to learn these skills themselves. As I said more than two years ago"... at this point, you can't blame the boss for not teaching these things. The difficult truth is that people who can't insert a hyperlink, who won't read a blog, who don't know how to work with Photoshop and can't upload a video file just aren't worth having around anymore."
Now, as difficult times loom, I'm taking an even harder stance.
I'm urging employers not to offer any training in Web journalism.
There are two reasons for this. Here they are:
1. You cannot train someone to be part of a culture.
For someone to work on the Web, they must be part of the Web. That, after all, is what the Web means. The Web is a web. It exists as a series of connections. An online journalist isn't a journalist who works online. He's a journalist who lives online. He's part of the Web.
It's a waste of time and money to teach multimedia skills and technology to someone who hasn't already become part of the Web. And there's no need to teach skills and technology to the journalists who are already part of Web culture, because the culture requires participation in skills and technology.
Or, to put it another way -- I cannot teach the Web. No one can. Yet all of us who are part of the Web are learning the Web.
2. When the fighting begins, the training must end.
We had a good run. For the past few years, life has been pretty easy for B2B publishers that have embraced the Web. We have been an army that has known nothing but victory.
But if I'm right, the easy times are over.
We have moved too far, too fast. Our lines are overextended. Our advance has been halted. We are vulnerable.
We cannot move backward to round up the stragglers and train them to fight. It's too late to try to convince print journalists that the Web has value. It's too late to tell them that an Internet connection is worth a few dollars a month. As revenue shrinks, we can't spend money on training. We can't gather up the print folks and "prepare them as online journalists."
You can't prepare people to dig a fighting hole. You just tell them to dig. And the ones who don't dig fast enough, deep enough or well enough, die.
( Some readers are sure to be thinking -- "Is he nuts? Isn't training newsroom staffs part of what he does for a living?" To which I reply, "Yes. I am nuts. And I do offer training to newsroom staffs." Odds are there's something valuable I can offer to the staff at your publication. There are certainly non-training services I can offer your company. Send an email to inquire (at) paulconley (dot) com and we can talk about it. Just don't ask me to teach another "writing for the Web" course. There's no room for Web newbies in a B2B fighting hole.)
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
I promised then that I would "post some of my thoughts on what a B2B fighting hole looks like." And given the news that the smartest guys on Wall Street think a recession is coming, I think today is the day for me to start discussing tactics.
Let's start with a little story.
A few weeks ago I had coffee with a long-time friend and journalist. We got to talking about new media. I told him about the remarkable work being done by Rob Curley's team at Loudoun Extra, and I told him that he should go straight home, log on and check it out.
But my friend said that he did not have an Internet connection at his home.
When my shock wore off, I asked why. And my friend, who makes pretty good money, said he didn't want to pay for Web access. "It doesn't seem worth it," he said.
I was reminded of that conversation earlier today when an anonymous reader posted a comment to an earlier post of mine. That reader complained that"employers aren't doing much to train their current employees and prepare them as online journalists."
That's true, I thought. But I don't care. I believe that journalists need to learn these skills themselves. As I said more than two years ago"... at this point, you can't blame the boss for not teaching these things. The difficult truth is that people who can't insert a hyperlink, who won't read a blog, who don't know how to work with Photoshop and can't upload a video file just aren't worth having around anymore."
Now, as difficult times loom, I'm taking an even harder stance.
I'm urging employers not to offer any training in Web journalism.
There are two reasons for this. Here they are:
1. You cannot train someone to be part of a culture.
For someone to work on the Web, they must be part of the Web. That, after all, is what the Web means. The Web is a web. It exists as a series of connections. An online journalist isn't a journalist who works online. He's a journalist who lives online. He's part of the Web.
It's a waste of time and money to teach multimedia skills and technology to someone who hasn't already become part of the Web. And there's no need to teach skills and technology to the journalists who are already part of Web culture, because the culture requires participation in skills and technology.
Or, to put it another way -- I cannot teach the Web. No one can. Yet all of us who are part of the Web are learning the Web.
2. When the fighting begins, the training must end.
We had a good run. For the past few years, life has been pretty easy for B2B publishers that have embraced the Web. We have been an army that has known nothing but victory.
But if I'm right, the easy times are over.
We have moved too far, too fast. Our lines are overextended. Our advance has been halted. We are vulnerable.
We cannot move backward to round up the stragglers and train them to fight. It's too late to try to convince print journalists that the Web has value. It's too late to tell them that an Internet connection is worth a few dollars a month. As revenue shrinks, we can't spend money on training. We can't gather up the print folks and "prepare them as online journalists."
You can't prepare people to dig a fighting hole. You just tell them to dig. And the ones who don't dig fast enough, deep enough or well enough, die.
( Some readers are sure to be thinking -- "Is he nuts? Isn't training newsroom staffs part of what he does for a living?" To which I reply, "Yes. I am nuts. And I do offer training to newsroom staffs." Odds are there's something valuable I can offer to the staff at your publication. There are certainly non-training services I can offer your company. Send an email to inquire (at) paulconley (dot) com and we can talk about it. Just don't ask me to teach another "writing for the Web" course. There's no room for Web newbies in a B2B fighting hole.)
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Monday, December 31, 2007
Out with the old; in with the new
Here it is New Year's Eve -- albeit several hours before the ball drops in Times Square about 25 blocks north of my office -- and I'm scrambling to finish off a few projects for 2007. It looks as if 2008 is going to be a very busy year for me. So I'm hoping to begin the year without any uncompleted tasks in my Franklin Planner.
But as I say good-bye to the old, I also want to say hello to the new.
Some new bloggers have emerged in the two worlds that I write about on this blog -- B2B publishing and journalism education. I'd urge you to add these new writers to your RSS feeds and help them join the conversation about online journalism.
First, the Cleveland Chapter of the American Society of Business Publication Editors has launched a blog. Take a look here. Cleveland joins a slew of other ASBPE chapters that are blogging about B2B journalism.
Second, check out Trade Pressed, a brand-new blog from "Sara," a trade press editor. I don't know Sara's last name. And I don't know where she works. Here's hoping that we learn more about her and her thoughts on the trade press in 2008.
Third, take a look at The Linchpen, a blog from Greg Linch, the managing editor of The Miami Hurricane student newspaper. I had the good fortune to meet Greg earlier this year. He's one of those rare young journalists who "gets it."
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism education
But as I say good-bye to the old, I also want to say hello to the new.
Some new bloggers have emerged in the two worlds that I write about on this blog -- B2B publishing and journalism education. I'd urge you to add these new writers to your RSS feeds and help them join the conversation about online journalism.
First, the Cleveland Chapter of the American Society of Business Publication Editors has launched a blog. Take a look here. Cleveland joins a slew of other ASBPE chapters that are blogging about B2B journalism.
Second, check out Trade Pressed, a brand-new blog from "Sara," a trade press editor. I don't know Sara's last name. And I don't know where she works. Here's hoping that we learn more about her and her thoughts on the trade press in 2008.
Third, take a look at The Linchpen, a blog from Greg Linch, the managing editor of The Miami Hurricane student newspaper. I had the good fortune to meet Greg earlier this year. He's one of those rare young journalists who "gets it."
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism education
Monday, December 24, 2007
Digging a fighting hole
Back when I was younger and even more attractive than I am today, I was a soldier.And like other soldiers, I learned a set of skills that are sometimes difficult to transfer to the civilian world. I, for example, am a pretty good fighter with a bayonet. But my clients in the B2B world seldom have the need to employ me for my skills with edged weapons.
On the other hand, back in infantry training at Fort Benning, I learned to dig a fighting hole. And I think that will prove a valuable skill -- at least in the metaphorical sense -- in 2008.
A fighting hole, sometimes called a fox hole, is exactly what it sounds like. It's a hole in the ground from which a soldier fights.
But the key to a fighting hole is that it is a defensive position. It's the place where a soldier lives, fights and struggles to hold the line. Although it is possible to advance from a fighting hole, it is more of a place to resist an onslaught than to plan an attack.
And I've decided that it's time for B2B editors and publishers to build some fighting holes.
As the year draws to an end, I find myself worrying more and more about what next year will bring for our industry. As I mentioned a few days ago, "I'm worried that 2008 is going to be an awful year for B2B publishing."
Since I wrote that piece, I've spoken to a few more B2B folks. And nothing I'm hearing suggests that I'm wrong to be nervous.
So if I may continue this metaphor, let me say this, and let me say it my best drill sergeant voice: "Shut your damn mouths. Grab your god-damn entrenching tool and dig a god-damn hole."
When the new year begins, I'll post some of my thoughts on what a B2B fighting hole looks like. In the meantime, it's worth noting that some of the smarter folks in the industry are offering their suggestions on how to weather the coming dark times.
First, David Shaw says now is NOT the time to panic or overreact.
Second, Scott Karp suggests that now IS the time to go for broke in online ad sales.
Third, in an article in Folio magazine, 1105 Media's Neal Vitale says it's time to rethink staffing and accept that "you might find that you need more resources devoted to online content development."
On a related note, Folio has published its annual list of magazine predictions. And everyone and his brother has weighed in. (Full Disclosure: Folio was kind enough to ask for my predictions. In brief, I said that I expected weak revenue and a continuation of B2Bs' ethical woes. I also predict a surge in one of the key areas of my fighting-hole policy -- editorial outsourcing.)
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism ethics, advertising
Monday, December 17, 2007
Joining (and re-joining) the conversation
If you're anything like me, you never grow tired of thinking about and talking about the world of journalism.
And for we obsessive types, there's now a new place to discuss one key area of of our world -- journalism education. Check out the new CICM member link, "where advisers, faculty and affiliate members and friends of the Center for Innovation in College Media can explore solutions to the challenges of the digital age."
Perhaps more exciting for obsessive B2B journalists, is the return to the blogging world of David Shaw. Welcome home, David!
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
And for we obsessive types, there's now a new place to discuss one key area of of our world -- journalism education. Check out the new CICM member link, "where advisers, faculty and affiliate members and friends of the Center for Innovation in College Media can explore solutions to the challenges of the digital age."
Perhaps more exciting for obsessive B2B journalists, is the return to the blogging world of David Shaw. Welcome home, David!
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Tuesday, December 11, 2007
The Year of Living Unreasonably
I'm worried that 2008 is going to be an awful year for B2B publishing.
I don't have any data to back up this fear. What I do have is a sense that something is about to go wrong.
In the past few weeks I've spoken with a number of B2B editors, sales people and publishers. And each of them also seems to be worried. Certainly there is a widespread and justified concern that our print products will continue to face challenges. And certainly more of them will fold in 2008. But that is old news, and not particularly interesting. As my friend Rex said, "every year is a magazine shake-out year."
So what's different now?
It seems to me that the rise of online has led to unreasonable expectations. The lust of investors, the demands for growth, the need to justify ourselves to the people who control the purse strings are pushing us into a new era of preposterousness. Everywhere I go I meet people with revenue targets that seem delusional.
There's probably not another person in B2B publishing who has championed Web journalism more than I. But my love of new media is born of my love of all media. Online storytelling excites me. Just like other forms of storytelling do. The fact that new media has also made money pleases me, but it's not why I love it. Cash flow doesn't stir my soul.
But cash flow does stir many a soul in publishing. And in some cases, it warps them.
Here's what I see happening; here's why I'm worried about 2008:
1. Amid a credit crunch and suggestions of recession, online advertising is likely to contract. But no one in B2B seems to be revising their online growth numbers downward. Rather, the growth numbers I'm hearing are higher than in 2007.
2. When pressure for revenue growth builds, many folks in B2B behave badly.
3. The most exciting thing about new media has been the growth of new media. Every established publisher faced more online competitors in 2007 than in 2006. I expect that will continue.
4. The business model currently in fashion in B2B publishing isn't built to withstand a slowdown in online advertising. Nearly everyone is leveraged to the hilt. Nearly everyone has already cut everything that can be cut.
5. I don't believe that B2B is prepared for whatever the next big thing may be.
I'm not suggesting that it's time to panic. I am suggesting it's time to look long and hard at what we are capable of doing. How much can we reasonably expect to grow? How realistic is it to expect the online advertising market to continue to expand? How can we survive a downturn and meet the debt payments?
What can we reasonably expect from 2008?
(For more on this subject, check out what my friend Paul says about B2B in Asia. I think he's a little worried too.)
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism ethics, advertising
I don't have any data to back up this fear. What I do have is a sense that something is about to go wrong.
In the past few weeks I've spoken with a number of B2B editors, sales people and publishers. And each of them also seems to be worried. Certainly there is a widespread and justified concern that our print products will continue to face challenges. And certainly more of them will fold in 2008. But that is old news, and not particularly interesting. As my friend Rex said, "every year is a magazine shake-out year."
So what's different now?
It seems to me that the rise of online has led to unreasonable expectations. The lust of investors, the demands for growth, the need to justify ourselves to the people who control the purse strings are pushing us into a new era of preposterousness. Everywhere I go I meet people with revenue targets that seem delusional.
There's probably not another person in B2B publishing who has championed Web journalism more than I. But my love of new media is born of my love of all media. Online storytelling excites me. Just like other forms of storytelling do. The fact that new media has also made money pleases me, but it's not why I love it. Cash flow doesn't stir my soul.
But cash flow does stir many a soul in publishing. And in some cases, it warps them.
Here's what I see happening; here's why I'm worried about 2008:
1. Amid a credit crunch and suggestions of recession, online advertising is likely to contract. But no one in B2B seems to be revising their online growth numbers downward. Rather, the growth numbers I'm hearing are higher than in 2007.
2. When pressure for revenue growth builds, many folks in B2B behave badly.
3. The most exciting thing about new media has been the growth of new media. Every established publisher faced more online competitors in 2007 than in 2006. I expect that will continue.
4. The business model currently in fashion in B2B publishing isn't built to withstand a slowdown in online advertising. Nearly everyone is leveraged to the hilt. Nearly everyone has already cut everything that can be cut.
5. I don't believe that B2B is prepared for whatever the next big thing may be.
I'm not suggesting that it's time to panic. I am suggesting it's time to look long and hard at what we are capable of doing. How much can we reasonably expect to grow? How realistic is it to expect the online advertising market to continue to expand? How can we survive a downturn and meet the debt payments?
What can we reasonably expect from 2008?
(For more on this subject, check out what my friend Paul says about B2B in Asia. I think he's a little worried too.)
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism ethics, advertising
Monday, December 03, 2007
It's time to fire my friends
"Listen, the Web is the most exciting part of a modern journalism enterprise for ambitious writers and editors. If they haven't figured it out by now, to hell with them."
Those are the words of Jon Friedman in a column published today on MarketWatch. You can read the rest of his comments, born of a frustrating experience at the American Magazine Conference, by clicking here.
Now it's worth noting for the thousandth time that I am not one of those people who believe print is dead. Rather, I believe that some of print is dead. Some of it isn't dead yet. And some of it will live forever.
I, unlike Friedman, don't expect to read the obituary of the magazine industry any time soon.
However, I do believe -- strongly -- that the careers of a great numbers of great journalists are dead. The refusal to accept the changes in journalism has turned many of the people I know in this industry from assets into liabilities. These people -- many of them friends of mine -- are the whining editors and publishers that Friedman says "still view the Web as more of a curse than a blessing."
And although it is sad, and although it is a loss to the profession, it's time to let these folks go.
Friedman is right: writers and editors that haven't figured out that Web is now the most important part of what we do aren't worth worrying about any longer.
On the other hand, I'm not ready to give up on journalism students ... at least not yet.
As I've said before, the next generation is woefully unprepared to work in today's media. But I have faith that smart teachers can undo the damage inflicted by the journalism dinosaurs that roam the halls of academia.
And even if this entire generation of college students turns out to have been ruined by print-centric, elderly people, there are indications that today's high school students may turn out just fine.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism education
Those are the words of Jon Friedman in a column published today on MarketWatch. You can read the rest of his comments, born of a frustrating experience at the American Magazine Conference, by clicking here.
Now it's worth noting for the thousandth time that I am not one of those people who believe print is dead. Rather, I believe that some of print is dead. Some of it isn't dead yet. And some of it will live forever.
I, unlike Friedman, don't expect to read the obituary of the magazine industry any time soon.
However, I do believe -- strongly -- that the careers of a great numbers of great journalists are dead. The refusal to accept the changes in journalism has turned many of the people I know in this industry from assets into liabilities. These people -- many of them friends of mine -- are the whining editors and publishers that Friedman says "still view the Web as more of a curse than a blessing."
And although it is sad, and although it is a loss to the profession, it's time to let these folks go.
Friedman is right: writers and editors that haven't figured out that Web is now the most important part of what we do aren't worth worrying about any longer.
On the other hand, I'm not ready to give up on journalism students ... at least not yet.
As I've said before, the next generation is woefully unprepared to work in today's media. But I have faith that smart teachers can undo the damage inflicted by the journalism dinosaurs that roam the halls of academia.
And even if this entire generation of college students turns out to have been ruined by print-centric, elderly people, there are indications that today's high school students may turn out just fine.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism education
Wednesday, November 28, 2007
I'm a famous personality
If you're anything like me, you like to visit B2B magazine Web sites -- particularly those that cover the industry in which we work (publishing.)
But if you're anything like me, you have been consistently disappointed that the sites that cover our world are such poor role models. Certainly the reporting at places like min, B2B magazine, etc., is often quite good. But the sites themselves are also often quite ugly.
But as of today, that is no longer true at the flagship publication of the magazine-publishing industry. Folio magazine has launched its long-awaited redesign. And as I took a quick spin through the site this morning, I decided that it's lovely. Take a look.
As you peruse the new site, pay particular attention to Folio's new bloggers section. You'll see that I'm one of the folks featured. Folio has been nice enough to label the section "Folio: Personalities." I like that. It's nice to be thought of as a "personality." It's so much more pleasant than "jerk," "vermin" or any of the obscenities that regularly fill my in-box.
Addendum: Check out Prescott Shibles' reaction to the new Folio site here.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
But if you're anything like me, you have been consistently disappointed that the sites that cover our world are such poor role models. Certainly the reporting at places like min, B2B magazine, etc., is often quite good. But the sites themselves are also often quite ugly.
But as of today, that is no longer true at the flagship publication of the magazine-publishing industry. Folio magazine has launched its long-awaited redesign. And as I took a quick spin through the site this morning, I decided that it's lovely. Take a look.
As you peruse the new site, pay particular attention to Folio's new bloggers section. You'll see that I'm one of the folks featured. Folio has been nice enough to label the section "Folio: Personalities." I like that. It's nice to be thought of as a "personality." It's so much more pleasant than "jerk," "vermin" or any of the obscenities that regularly fill my in-box.
Addendum: Check out Prescott Shibles' reaction to the new Folio site here.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
Tuesday, November 20, 2007
Improving our reputation
B2B journalism has many problems. But certainly the largest problem we face is our reputation. The ugly truth is that trade journalism is often thought of as second-rate and unethical.
Back when I launched this blog a few years ago, I did so with one primary purpose -- to call for a new era of professionalism in B2B publishing.
And by and large, I have been pleased by what I have seen. Furthermore, I have been impressed by the hundreds of B2B journalists I have met who believe that our work is both vital and honorable.
So this week, as we in the U.S. celebrate the Thanksgiving holiday, I'll be expressing gratitude for all of the folks in B2B that work to ensure that those of us who toil in the trade press be thought of as talented and moral professionals.
But when the holiday ends, I'll go back to the trenches. Because this fight isn't over.
Consider if you will the nasty tone of this article in MediaPost, in which the writer says :"You’ll rarely get a point of view in a trade magazine that’s not biased by some hidden agenda. "(Thanks to Prescott Shibles for pointing me toward the piece. His response can be found here.)
Although I am disappointed to see an article like that in 2007, I am not surprised. The trade press is an easy target. We make ourselves an easy target.
For every hero in B2B, there are whores.
For every champion, there are cowards.
But I believe that bit by bit, day by day, article by article, we are becoming an industry worthy of the love we show it.
And that progress is all because of folks like you -- the readers of this blog.
So thanks. And Happy Thanksgiving.
(Note: It was almost exactly a year ago that the Wall Street Journal suggested that trade journalism was a less-than-ethical backwater in the media world. Click here to see my reaction.)
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism ethics, advertising
Back when I launched this blog a few years ago, I did so with one primary purpose -- to call for a new era of professionalism in B2B publishing.
And by and large, I have been pleased by what I have seen. Furthermore, I have been impressed by the hundreds of B2B journalists I have met who believe that our work is both vital and honorable.
So this week, as we in the U.S. celebrate the Thanksgiving holiday, I'll be expressing gratitude for all of the folks in B2B that work to ensure that those of us who toil in the trade press be thought of as talented and moral professionals.
But when the holiday ends, I'll go back to the trenches. Because this fight isn't over.
Consider if you will the nasty tone of this article in MediaPost, in which the writer says :"You’ll rarely get a point of view in a trade magazine that’s not biased by some hidden agenda. "(Thanks to Prescott Shibles for pointing me toward the piece. His response can be found here.)
Although I am disappointed to see an article like that in 2007, I am not surprised. The trade press is an easy target. We make ourselves an easy target.
For every hero in B2B, there are whores.
For every champion, there are cowards.
But I believe that bit by bit, day by day, article by article, we are becoming an industry worthy of the love we show it.
And that progress is all because of folks like you -- the readers of this blog.
So thanks. And Happy Thanksgiving.
(Note: It was almost exactly a year ago that the Wall Street Journal suggested that trade journalism was a less-than-ethical backwater in the media world. Click here to see my reaction.)
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism ethics, advertising
Wednesday, November 14, 2007
Be an expert in less than an hour!
What new-media skill can a print-based journalism student -- graduating in December without a job -- learn quickly enough to avoid having to move back home with Mom and Dad?
That's been the question bouncing around in my head following my recent meetings with journalism students at the National College Media Convention, as well as the recent online conversation about the state of such students.
And I think I have the answer: search-engine optimization.
Now don't get me wrong. No one can become an SEO expert in a matter of weeks. But it is possible to learn enough about SEO in just a few minutes to impress the heck out of anyone who doesn't know SEO.
And if there's one thing I've learned in this business it's that most folks in publishing don't know anything about SEO. More importantly, many of the working journalists I know stubbornly refuse to learn SEO. So nearly every newsroom -- particularly at the smaller newspapers and magazines -- needs someone who knows SEO.
So if you're about to graduate, here's what you should do:
1. Follow this link and watch the video of Marshall Simmonds, the chief search strategist at the New York Times Co. (DISCLOSURE: I do some work for New York Times Digital.) The video will run for 25 minutes.
2. Watch the video a second time.
After that, you'll know more about SEO than almost any reporter or editor on almost any publication you can name. You won't be an expert ... not really. But it's pretty unlikely that anyone you interview with will know that.
Add a sentence or two about SEO to your resume. In your cover letter, talk about using SEO to attract readers to the work you plan on doing once you get hired. Make sure that you mention how much you're looking forward to sharing your SEO knowledge with other folks at your new job.
When you schedule an interview, make sure you ask your prospective employer what content-management system they use on the Web site. Then, before the interview, find someone on campus (possibly in IT or computer science) to help you understand how to use your new-found SEO skills in that CMS. (In other words, does the CMS allow you to customize the title tag, or will you have to know a little html? Does it automatically choose the headline as the title tag? Or does it just default to the name of the publication?) Be able to tell your prospective employer how you'll optimize the stories you write for his publication.
Then pay a visit to Search Engine Land, the single best source of information on SEO. Read everything you can.
Then show up for the interview, dressed nicely and smelling of breath mints, and show them that you're more than just another print guy.
And if, god help you, you actually land the job, try to find a real SEO expert who will coach you for a few hours on what to do once you start work.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism education
That's been the question bouncing around in my head following my recent meetings with journalism students at the National College Media Convention, as well as the recent online conversation about the state of such students.
And I think I have the answer: search-engine optimization.
Now don't get me wrong. No one can become an SEO expert in a matter of weeks. But it is possible to learn enough about SEO in just a few minutes to impress the heck out of anyone who doesn't know SEO.
And if there's one thing I've learned in this business it's that most folks in publishing don't know anything about SEO. More importantly, many of the working journalists I know stubbornly refuse to learn SEO. So nearly every newsroom -- particularly at the smaller newspapers and magazines -- needs someone who knows SEO.
So if you're about to graduate, here's what you should do:
1. Follow this link and watch the video of Marshall Simmonds, the chief search strategist at the New York Times Co. (DISCLOSURE: I do some work for New York Times Digital.) The video will run for 25 minutes.
2. Watch the video a second time.
After that, you'll know more about SEO than almost any reporter or editor on almost any publication you can name. You won't be an expert ... not really. But it's pretty unlikely that anyone you interview with will know that.
Add a sentence or two about SEO to your resume. In your cover letter, talk about using SEO to attract readers to the work you plan on doing once you get hired. Make sure that you mention how much you're looking forward to sharing your SEO knowledge with other folks at your new job.
When you schedule an interview, make sure you ask your prospective employer what content-management system they use on the Web site. Then, before the interview, find someone on campus (possibly in IT or computer science) to help you understand how to use your new-found SEO skills in that CMS. (In other words, does the CMS allow you to customize the title tag, or will you have to know a little html? Does it automatically choose the headline as the title tag? Or does it just default to the name of the publication?) Be able to tell your prospective employer how you'll optimize the stories you write for his publication.
Then pay a visit to Search Engine Land, the single best source of information on SEO. Read everything you can.
Then show up for the interview, dressed nicely and smelling of breath mints, and show them that you're more than just another print guy.
And if, god help you, you actually land the job, try to find a real SEO expert who will coach you for a few hours on what to do once you start work.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism education
Thursday, November 08, 2007
Good news on the ethics front
I'm in a good mood.
Just a day after I noted in this blog that Ziff Davis' PC Magazine had broken its word and once again violated industry ethics by using ads-within-edit, a reader of this blog sent me some good news.
American Business Media has changed the rules for its Neal Awards. Henceforth "Web sites submitted (for consideration for Best Web Site) should not hyperlink editorial content to advertising or other paid material." (You can read all the rules in this pdf document.)
I'll take some credit for this change. Longtime readers of this blog will remember that I complained earlier this year when eWeek was nominated for a Neal Award even though the magazine's Web site violated ABM's ethics policy. Check out this earlier post in which ABM's Sara Sheadel responded and said the organization would likely change its rules.
Selling links inside editorial copy is wrong. It's offensive, misleading and disgusting. It belittles the work that thousands of B2B journalist do every day of their careers. It cheapens a Web site and damages the reputation of all of us in B2B publishing.
ASBPE has ruled on this issue. And now ABM has made its stance clear as well.
ASME, however, remains silent.
And that is just pathetic.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism ethics, advertising
Just a day after I noted in this blog that Ziff Davis' PC Magazine had broken its word and once again violated industry ethics by using ads-within-edit, a reader of this blog sent me some good news.
American Business Media has changed the rules for its Neal Awards. Henceforth "Web sites submitted (for consideration for Best Web Site) should not hyperlink editorial content to advertising or other paid material." (You can read all the rules in this pdf document.)
I'll take some credit for this change. Longtime readers of this blog will remember that I complained earlier this year when eWeek was nominated for a Neal Award even though the magazine's Web site violated ABM's ethics policy. Check out this earlier post in which ABM's Sara Sheadel responded and said the organization would likely change its rules.
Selling links inside editorial copy is wrong. It's offensive, misleading and disgusting. It belittles the work that thousands of B2B journalist do every day of their careers. It cheapens a Web site and damages the reputation of all of us in B2B publishing.
ASBPE has ruled on this issue. And now ABM has made its stance clear as well.
ASME, however, remains silent.
And that is just pathetic.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism ethics, advertising
Wednesday, November 07, 2007
Ziff Davis breaks its promise: Ads return to edit copy
Just a day after I noted with disdain that ABM and ASME have yet to respond to the ads-within-edit scandal, I find that Ziff Davis has apparently gone back on its word.
The offensive and misleading ads from Vibrant Media -- which appear as links within news stories -- are now appearing in PC Magazine. Take a look at this article to see the ads.
If you've followed this issue in the past year, you know that Ziff Davis promised to remove the ads from its Web sites if the B2B trade associations said the product violated ethics policies. ASBPE came forward to say exactly that. And Ziff pulled the ads.
So why are the ads back? ASBPE hasn't changed its policy. Has PC Magazine decided that the rules of ethics don't apply?
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism ethics, advertising
The offensive and misleading ads from Vibrant Media -- which appear as links within news stories -- are now appearing in PC Magazine. Take a look at this article to see the ads.
If you've followed this issue in the past year, you know that Ziff Davis promised to remove the ads from its Web sites if the B2B trade associations said the product violated ethics policies. ASBPE came forward to say exactly that. And Ziff pulled the ads.
So why are the ads back? ASBPE hasn't changed its policy. Has PC Magazine decided that the rules of ethics don't apply?
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism ethics, advertising
Tuesday, November 06, 2007
ASME arrives late to ethics debate
In the past year, B2B journalism has suffered one of the most embarrassing scandals in its history, as several companies -- including VNU and Ziff Davis -- began to sell ads within editorial. Words in stories were marked as hypertext links. But the links didn't lead to other news or information chosen by editors, the links were inserted by a company called IntelliTXT and they led to ads. The links were misleading, offensive and clearly violated ethics guidelines.
Longtime readers of this blog will remember the debate that ensued. But if you're new to this issue, let me say this: most of the associations that claim to represent the interests of B2B publishing failed -- miserably -- during the crisis.
On May 3, I published something on this blog asking the American Society of Business Publication Editors, American Business Media and the American Society of Magazine Editors to issue a ruling on the ads-in-edit controversy. Although VNU had backed away after I complained, and although it was clear to me and to hundreds of others that these ads were unethical, an executive at Ziff Davis had told Folio magazine that the ads did not violate the organizations' ethics guidelines.
So I asked the three groups to clarify.
ASBPE -- god bless it -- responded within hours, issuing a statement that "ad links within editorial text should NOT be sold under any condition."
But ABM and ASME never responded.
They never issued statements. They never answered my emails or phone calls on the subject. They just ignored the whole thing. They have continued to ignore the scandal ... for six months.
So you'll have to forgive me for being unimpressed by the news that ASME intends to update its ethics guidelines.
I mean seriously, ASME has had a half of a year to decide if its existing ethics policy actually means what it appears to mean. ASME has had a half of a year to decide if it's unethical to sell the actual words that journalists write. So I have no faith that ASME's new policy will actually address the tough issues, and I have no faith that ASME will actually stand behind whatever policy it does issue.
Glamour editor Cindi Leive is president of ASME. In announcing the plans to update the group's ethics policy, she said that "The church-state wall isn’t as clear or defined as it is in print.”
I disagree. As I have said dozens of times in this blog and in meetings with journalists and journalism students -- the rules of ethics haven't changed online, and you shouldn't let them. The church-state wall is clear. Edit is still edit. An ad is still an ad. Transparency is still the key to ethical behavior. And all of our ethics rules still boil down to one simple concept: Don't mislead the reader.
What has changed is that the journalists of B2B have fewer places to turn when the pressure to behave unethically builds. We can still trust ASBPE to stand behind us. But ABM and ASME have demonstrated that we cannot depend upon them.
(UPDATE: ABM has made it's position clear, and I'm thrilled.)
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism ethics, advertising
Longtime readers of this blog will remember the debate that ensued. But if you're new to this issue, let me say this: most of the associations that claim to represent the interests of B2B publishing failed -- miserably -- during the crisis.
On May 3, I published something on this blog asking the American Society of Business Publication Editors, American Business Media and the American Society of Magazine Editors to issue a ruling on the ads-in-edit controversy. Although VNU had backed away after I complained, and although it was clear to me and to hundreds of others that these ads were unethical, an executive at Ziff Davis had told Folio magazine that the ads did not violate the organizations' ethics guidelines.
So I asked the three groups to clarify.
ASBPE -- god bless it -- responded within hours, issuing a statement that "ad links within editorial text should NOT be sold under any condition."
But ABM and ASME never responded.
They never issued statements. They never answered my emails or phone calls on the subject. They just ignored the whole thing. They have continued to ignore the scandal ... for six months.
So you'll have to forgive me for being unimpressed by the news that ASME intends to update its ethics guidelines.
I mean seriously, ASME has had a half of a year to decide if its existing ethics policy actually means what it appears to mean. ASME has had a half of a year to decide if it's unethical to sell the actual words that journalists write. So I have no faith that ASME's new policy will actually address the tough issues, and I have no faith that ASME will actually stand behind whatever policy it does issue.
Glamour editor Cindi Leive is president of ASME. In announcing the plans to update the group's ethics policy, she said that "The church-state wall isn’t as clear or defined as it is in print.”
I disagree. As I have said dozens of times in this blog and in meetings with journalists and journalism students -- the rules of ethics haven't changed online, and you shouldn't let them. The church-state wall is clear. Edit is still edit. An ad is still an ad. Transparency is still the key to ethical behavior. And all of our ethics rules still boil down to one simple concept: Don't mislead the reader.
What has changed is that the journalists of B2B have fewer places to turn when the pressure to behave unethically builds. We can still trust ASBPE to stand behind us. But ABM and ASME have demonstrated that we cannot depend upon them.
(UPDATE: ABM has made it's position clear, and I'm thrilled.)
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism ethics, advertising
Monday, November 05, 2007
More on the next crop of journalists
Leonard Witt at PJNet is concerned by some of the advice that I, Bryan Murley, Doug Fisher and Rob Curley give journalism students.
This is important stuff. And if you care about the future of our industry, you should be involved in this discussion.
If you haven't been following this debate, you can read my original post here.
Check out what Leonard said here.
Read Rob's response here.
Read Doug's original post and his response to Leonard here.
I responded in a comment to Leonard's blog. I've posted a copy of that comment below:
Len,
I think it should be clear by now that none of the folks you mention in your post believe that multimedia skills replace writing skills. This isn’t an either/or issue. (On the other hand, I do believe that reporting skills trump all other skills. Being a good reporter requires a particular personality type. I can’t teach that. I can, however, teach anyone to tell a story in adequate fashion. Many professional outfits feel the same way. For example, Bloomberg News requires that every journalist they hire — even those with decades of experience — attend a month-long program where they learn to tell stories in the Bloomberg style. )
What Rob, Doug, Bryan, Ryan and I are talking about is what students need to know in order to land a job. And the simple truth is that a kid who “only wants to be a writer” is unemployable.
Life in the working media today is hard. Competition is fierce. The hours are long. And the single most valuable thing an employee can bring to the table is flexibility.
I know dozens and dozens of very talented “writers” with decades of experience that have lost their jobs in recent years. I’m sure you do too. And it’s insane to expect that an industry that has laid off thousands of 40-year-old “writers” would be interested in hiring 22-year -old “writers.”
We expect something more from the next generation. We expect basic skills in Web journalism.
There is also another ugly truth here. I’ve met these kids. I’ve read their clips. And, as Rob Curley said, “they're not nearly as hot as they think they are.”
When I meet someone who “only wants to be a writer,” this is what I tell him:
1. Good luck.
2. Sell your work. If you have any writing ability at all, you should be able to sell your stuff on a freelance basis. A byline in the college paper doesn’t make you a writer. If you haven’t sold some pieces by your senior year, you either can’t write or you don’t work hard enough.
3. Find a way to pay the bills. Because no one I know will hire you as a journalist. Just like a struggling actor, get a job as a waiter and practice your craft in your free time.
4. If writing is the only thing you want to do, then write. Do it every day. Try to do it well. Do it because it makes you happy. But don’t expect me or my clients to subsidize your passion with a paycheck and health insurance. We’re not in the writing business. We’re in the journalism business.
For more on this topic, check out what Chris O'Brien at PBS' MediaShift said. And read what John Robinson at the Greensboro News & Record said.
Make sure you check out this advice from journalism student Sean Blanda.
And if you want to read the work of a 23-year-old who "gets it," check out Pat Thornton.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism education
This is important stuff. And if you care about the future of our industry, you should be involved in this discussion.
If you haven't been following this debate, you can read my original post here.
Check out what Leonard said here.
Read Rob's response here.
Read Doug's original post and his response to Leonard here.
I responded in a comment to Leonard's blog. I've posted a copy of that comment below:
Len,
I think it should be clear by now that none of the folks you mention in your post believe that multimedia skills replace writing skills. This isn’t an either/or issue. (On the other hand, I do believe that reporting skills trump all other skills. Being a good reporter requires a particular personality type. I can’t teach that. I can, however, teach anyone to tell a story in adequate fashion. Many professional outfits feel the same way. For example, Bloomberg News requires that every journalist they hire — even those with decades of experience — attend a month-long program where they learn to tell stories in the Bloomberg style. )
What Rob, Doug, Bryan, Ryan and I are talking about is what students need to know in order to land a job. And the simple truth is that a kid who “only wants to be a writer” is unemployable.
Life in the working media today is hard. Competition is fierce. The hours are long. And the single most valuable thing an employee can bring to the table is flexibility.
I know dozens and dozens of very talented “writers” with decades of experience that have lost their jobs in recent years. I’m sure you do too. And it’s insane to expect that an industry that has laid off thousands of 40-year-old “writers” would be interested in hiring 22-year -old “writers.”
We expect something more from the next generation. We expect basic skills in Web journalism.
There is also another ugly truth here. I’ve met these kids. I’ve read their clips. And, as Rob Curley said, “they're not nearly as hot as they think they are.”
When I meet someone who “only wants to be a writer,” this is what I tell him:
1. Good luck.
2. Sell your work. If you have any writing ability at all, you should be able to sell your stuff on a freelance basis. A byline in the college paper doesn’t make you a writer. If you haven’t sold some pieces by your senior year, you either can’t write or you don’t work hard enough.
3. Find a way to pay the bills. Because no one I know will hire you as a journalist. Just like a struggling actor, get a job as a waiter and practice your craft in your free time.
4. If writing is the only thing you want to do, then write. Do it every day. Try to do it well. Do it because it makes you happy. But don’t expect me or my clients to subsidize your passion with a paycheck and health insurance. We’re not in the writing business. We’re in the journalism business.
For more on this topic, check out what Chris O'Brien at PBS' MediaShift said. And read what John Robinson at the Greensboro News & Record said.
Make sure you check out this advice from journalism student Sean Blanda.
And if you want to read the work of a 23-year-old who "gets it," check out Pat Thornton.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism education
Thursday, November 01, 2007
The next crop of journalists
"In almost every newspaper I've worked in, the most close-minded person I've ever come across is the 23-year-old recent grad."
Those are the words of Rob Curley, arguably the smartest guy working in journalism today. Rob's comments came last week during his keynote speech at the National College Media Convention hosted by College Media Advisers and the Associated Collegiate Press. (You can see a photo of Rob and listen to an audio clip of part of his remarks by clicking here.)
I was lucky enough to be at the convention and hear Rob in person. And I assure you, there's not a more passionate advocate for this profession.
I was there to co-host a session on resumes, portfolios and other tools for landing a job. (Longtime readers of this blog will guess correctly that I was invited because of my earlier comments on the subject.)
I met a lot of students at the convention. And I'm afraid I must say the next crop of entry-level journalists is about as close-minded as the present set. There were some exceptions, but they were few and far between. Most of the folks I met were similar to the "silo students" I've been complaining about for awhile now -- those inflexible seniors who become the close-minded 23-year olds in Rob's newsrooms.
And the root of this inflexibility seems to be the sort of nonsense that some of the older journalism teachers are feeding their students.
Among the disconcerting things I ran into at the convention:
1. A senior who said his journalism teachers told him he should never tell a prospective employer he knows how to shoot photos, because it means he'll never get a chance to write.
2. A student who said her adviser told her she should never, ever mention her college newspaper's Web site on her resume, because no magazine will hire someone who has written for the Web.
3. A student who said she was told by teachers that newspaper design was a booming field.
4. A slew of students who seemed unaware of the financial and circulation challenges the print media industry is facing.
5. At least a dozen students who said they want to be "writers" and that have zero interest in working on any Web-based product.
Rob and I aren't the only people to notice that a large percentage of the next group of journalists seem completely unprepared for journalism in 2007 and beyond. Just yesterday, Howard Owens mentioned the problem.
I have my doubts that journalism schools will be able to resolve this problem anytime soon. I fear that the industry is going to have to wait a few years until more of the older and out-of-touch professors retire.Those are the words of Rob Curley, arguably the smartest guy working in journalism today. Rob's comments came last week during his keynote speech at the National College Media Convention hosted by College Media Advisers and the Associated Collegiate Press. (You can see a photo of Rob and listen to an audio clip of part of his remarks by clicking here.)
I was lucky enough to be at the convention and hear Rob in person. And I assure you, there's not a more passionate advocate for this profession.
I was there to co-host a session on resumes, portfolios and other tools for landing a job. (Longtime readers of this blog will guess correctly that I was invited because of my earlier comments on the subject.)
I met a lot of students at the convention. And I'm afraid I must say the next crop of entry-level journalists is about as close-minded as the present set. There were some exceptions, but they were few and far between. Most of the folks I met were similar to the "silo students" I've been complaining about for awhile now -- those inflexible seniors who become the close-minded 23-year olds in Rob's newsrooms.
And the root of this inflexibility seems to be the sort of nonsense that some of the older journalism teachers are feeding their students.
Among the disconcerting things I ran into at the convention:
1. A senior who said his journalism teachers told him he should never tell a prospective employer he knows how to shoot photos, because it means he'll never get a chance to write.
2. A student who said her adviser told her she should never, ever mention her college newspaper's Web site on her resume, because no magazine will hire someone who has written for the Web.
3. A student who said she was told by teachers that newspaper design was a booming field.
4. A slew of students who seemed unaware of the financial and circulation challenges the print media industry is facing.
5. At least a dozen students who said they want to be "writers" and that have zero interest in working on any Web-based product.
Rob and I aren't the only people to notice that a large percentage of the next group of journalists seem completely unprepared for journalism in 2007 and beyond. Just yesterday, Howard Owens mentioned the problem.
Until then, we may all be better off recruiting from outside journalism departments -- looking at English, business and computer-science majors.
But I haven't given up completely. And I'll be sharing my opinions on journalism careers with another bunch of students in February when I'm the keynote speaker at the Southeast Journalism Conference in Oxford, Miss.
tags: journalism, b2b, media, trade press, magazines, newsletters, business media, journalism education
Monday, October 22, 2007
All You Need Is Love
Long before "Lost," there was another television show about being stranded on a mysterious island and held captive by strange characters. "The Prisoner," starring Patrick McGoohan, aired in the 1960s and later became a cult classic in repeats on public television. In that show, McGoohan played "Number Six," a former spy tormented by "Number Two," "Rover" and a host of bizarre people living in "the Village" and accessing underground observation centers.The most controversial episode of "The Prisoner" was the series finale, in which the unanswered questions of the show are left unanswered. Instead, viewers were exposed to a series of strange images, symbols and the sound of the Beatles' "All You Need Is Love."
(Prediction: When "Lost" airs its series finale, I expect to see at least one reference to the finale of "The Prisoner." And it will probably be that same Beatles tune.)
I found myself thinking of the conclusion of "The Prisoner" last week as I wrote the final piece in my five-part series on questions for B2B media. In that blog post I asked "What can you, your staff and your publication bring to the table that no one else can?
I promised to give my answer to that question this week.
And here it is:
Love.
I don't mean love of the industry you cover. That's the realm of user-generated content, expert columnists and feedback functions. I mean love of the industry that you're in.
In B2B media, we are in the business of connecting people with information and with each other. Increasingly, that's the business that all of media is in. But in B2B, that has always been the core of what we do.
And as long as we love it, we can survive any challenge.
I'm not talking about loving your publication. Because your publication may become obsolete. I'm not talking about loving the stories you write, the graphics you design or the photos you take -- those are but a part of what we do. I'm not talking about loving your employer, which may view you as nothing more than a piece of machinery.
I'm talking about loving this game. I'm talking about loving this profession. I'm talking about obsessive love, irrational love, exuberant love -- love of the game even as the game changes and it sometimes breaks your heart.
There will always be someone who can publish more articles, produce more content more quickly, write better prose and shoot better video. There will always be bloggers and standalone journalists with more insight than many of the folks on your staff. There will always be marketers with bigger budgets and better research creating content that will rival your own. You cannot win all those battles all the time.
The only weapon you have is the love of the game.
For more than two years now, I have asked various versions of the following question: "if you're in this game for the money, how can you compete against someone who is in it for love? "
And the answer is that you can't.
Close observers of B2B media have seen two very different visions emerge of what it means to be in this business. First, there are the new voices -- standalone journalists, bloggers and others who write because they feel passion for their subject. Second, there are the new investors -- private equity firms and leveraged-buyout specialists who look at B2B media as a series of "properties" and "products" that need to cut costs, grow revenue and then be resold again and again.
In the middle are the professionals of B2B -- the editors, reporters, designers and other foot soldiers of our industry.
And to those people I say the following: It's time to choose sides.
When the investors cut your pay, when the investors show contempt for your ethics, the only reason to stay in B2B media is because you love this game. Only love will give you the strength to fight the good fights and to quit when your boss crosses the line. When new competitors emerge and your core publications begin to lose money, only love will give you the strength to work harder and smarter and build something new you can be proud of.
So choose a side.
And remember that love is all you need. In fact, it's all you have.
tags: journalism, b2b, media, trade press, magazines, entrepreneurial journalism, standalone journalism
Friday, October 19, 2007
Five important questions for B2B media: Part Five
(This is the final post in a five-part series in which I pose questions about the state of B2B media.
You can find the earlier installments here, here, here and here.)
I spoke at the Folio:Show a few weeks ago, sharing my thoughts on hiring in this new and challenging era of multimedia reporting, programmer/journalists and social media. I ended my remarks by talking briefly about a young New Zealander named Glenn Wolsey.
I'm a fan of Glenn's work. So I like to use him as an example of what the new style of journalist can look like. He has the subject matter expertise that B2B media requires (Glenn is an expert on Apple products.) He's a talented writer. He looks great in video. And he's a gifted photographer. He publishes a blog, and is comfortable with conversational media. And as a resident of New Zealand who writes about a U.S.-based company, he symbolizes all that is important and powerful about the global economy and a distributed workforce.
But the real reason I love to use Glenn as an example is the shock value.
Because he's only 15-years old.
Check out Glenn's site here. Or read an interview with him here.
A little more than two years ago I wrote for the first time about what I sensed was becoming a phenomenon -- standalone journalism (or entrepreneurial journalism.) The Web had created a situation in which anyone could be a publisher. There were no start-up costs. There was no need to cajole investment bankers into lending you money. You didn't need a boss, a circulation department, ad salesmen, printers, tech staff or a receptionist.
You could publish all by yourself. And you could do it because you thought you could make money. Or you could do it because you enjoyed it. Even 15-year olds like Glenn -- who would never have been able to grab the attention of traditional publishers -- were now free to compete in the realm of ideas, rather than the worlds of investment capital or traditional employment.
Two years ago this month, as more bloggers and entrepreneurs rushed into our markets, I told readers that "it's time to ask yourself, if you're in this game for the money, how can you compete against someone who is in it for love? "
Certainly the rise of "user-generated content" has provided part of the answer. Publishers have found that they can co-opt the passion of this new generation of bloggers and standalone journalists by bringing them in-house while allowing their style of conversational journalism to flourish. Every smart B2B publisher has embraced the idea that readers are also writers, that the audience can also be reporters, that everyone can contribute.
But consider, if you will, some of the other challenges that have arisen.
Google has replaced the home page. People don't "surf" for information the way they did just a few years ago. Now they search for it. And woe is the B2B publisher who is so delusional that he thinks readers continue to bookmark his site and check it constantly for updates.
Content aggregators have become delivery systems. For everyone who subscribes to one of our newsletters, there's someone else who subscribes to a more neutral provider like SmartBrief or FierceMarkets.
Once we could argue that the work we produced had a professionalism that others could not duplicate. But that's no longer true. Content marketers have learned our methods, and they are producing compelling content that rivals anything done by traditional publishers.
There are, of course, ways to respond to these challenges. Search-engine optimization is a must-have skill for journalists and publishers. The way to make your email newsletter more valuable is by offering more value within it -- linking to information wherever it comes from, including competitors. B2B companies can expand their custom-publishing operations and embrace the it-doesn't-read-like-an-ad mentality of the smartest content marketers.
But the challenges keep coming. And I have my doubts that most B2B companies are prepared for whatever comes next.
Half-full Glass
If you're a longtime reader of this blog, or if you've ever seen me speak at an industry event, then you know I am both thrilled and optimistic about the changes in media. I'm not one of those people who long for the old days. I love bloggers and multimedia reporters and programmer/journalists. I love feedback functions and Website functionality. I love YouTube and Facebook and Twitter. I love RSS and CSS and every other acronym in the new-media world.
But I also recognize that we have lost things.
Until recently, most of us were among the sole voices that people recognized and trusted in the industries we cover. Until recently, our publications were among the few ways that marketers could reach their targets. We worked less than we do now, but it was easier to make money.
In business, people sometimes talk about points of difference and unique selling propositions. But in B2B media, it's getting harder and harder for people to point to what makes their products unique. Everyone is a publisher now and Google is everyone's circulation department.
Which brings us to today's question:
What can you, your staff and your publication bring to the table that no one else can? (I've published my answer to that question here.)
tags: journalism, b2b, media, trade press, magazines, entrepreneurial journalism, standalone journalism
You can find the earlier installments here, here, here and here.)
I spoke at the Folio:Show a few weeks ago, sharing my thoughts on hiring in this new and challenging era of multimedia reporting, programmer/journalists and social media. I ended my remarks by talking briefly about a young New Zealander named Glenn Wolsey.
I'm a fan of Glenn's work. So I like to use him as an example of what the new style of journalist can look like. He has the subject matter expertise that B2B media requires (Glenn is an expert on Apple products.) He's a talented writer. He looks great in video. And he's a gifted photographer. He publishes a blog, and is comfortable with conversational media. And as a resident of New Zealand who writes about a U.S.-based company, he symbolizes all that is important and powerful about the global economy and a distributed workforce.
But the real reason I love to use Glenn as an example is the shock value.
Because he's only 15-years old.
Check out Glenn's site here. Or read an interview with him here.
A little more than two years ago I wrote for the first time about what I sensed was becoming a phenomenon -- standalone journalism (or entrepreneurial journalism.) The Web had created a situation in which anyone could be a publisher. There were no start-up costs. There was no need to cajole investment bankers into lending you money. You didn't need a boss, a circulation department, ad salesmen, printers, tech staff or a receptionist.
You could publish all by yourself. And you could do it because you thought you could make money. Or you could do it because you enjoyed it. Even 15-year olds like Glenn -- who would never have been able to grab the attention of traditional publishers -- were now free to compete in the realm of ideas, rather than the worlds of investment capital or traditional employment.
Two years ago this month, as more bloggers and entrepreneurs rushed into our markets, I told readers that "it's time to ask yourself, if you're in this game for the money, how can you compete against someone who is in it for love? "
Certainly the rise of "user-generated content" has provided part of the answer. Publishers have found that they can co-opt the passion of this new generation of bloggers and standalone journalists by bringing them in-house while allowing their style of conversational journalism to flourish. Every smart B2B publisher has embraced the idea that readers are also writers, that the audience can also be reporters, that everyone can contribute.
But consider, if you will, some of the other challenges that have arisen.
Google has replaced the home page. People don't "surf" for information the way they did just a few years ago. Now they search for it. And woe is the B2B publisher who is so delusional that he thinks readers continue to bookmark his site and check it constantly for updates.
Content aggregators have become delivery systems. For everyone who subscribes to one of our newsletters, there's someone else who subscribes to a more neutral provider like SmartBrief or FierceMarkets.
Once we could argue that the work we produced had a professionalism that others could not duplicate. But that's no longer true. Content marketers have learned our methods, and they are producing compelling content that rivals anything done by traditional publishers.
There are, of course, ways to respond to these challenges. Search-engine optimization is a must-have skill for journalists and publishers. The way to make your email newsletter more valuable is by offering more value within it -- linking to information wherever it comes from, including competitors. B2B companies can expand their custom-publishing operations and embrace the it-doesn't-read-like-an-ad mentality of the smartest content marketers.
But the challenges keep coming. And I have my doubts that most B2B companies are prepared for whatever comes next.
Half-full Glass
If you're a longtime reader of this blog, or if you've ever seen me speak at an industry event, then you know I am both thrilled and optimistic about the changes in media. I'm not one of those people who long for the old days. I love bloggers and multimedia reporters and programmer/journalists. I love feedback functions and Website functionality. I love YouTube and Facebook and Twitter. I love RSS and CSS and every other acronym in the new-media world.
But I also recognize that we have lost things.
Until recently, most of us were among the sole voices that people recognized and trusted in the industries we cover. Until recently, our publications were among the few ways that marketers could reach their targets. We worked less than we do now, but it was easier to make money.
In business, people sometimes talk about points of difference and unique selling propositions. But in B2B media, it's getting harder and harder for people to point to what makes their products unique. Everyone is a publisher now and Google is everyone's circulation department.
Which brings us to today's question:
What can you, your staff and your publication bring to the table that no one else can? (I've published my answer to that question here.)
tags: journalism, b2b, media, trade press, magazines, entrepreneurial journalism, standalone journalism
Thursday, October 18, 2007
Five important questions for B2B media: Part Four
This is the fourth installment in a five-part series in which I pose questions about the state of B2B media. You can read the earlier pieces here, here and here.
My friend Doug Fisher, a journalism professor at the University of South Carolina, recently wrote about disagreements in the newspaper industry involving Caspio, a system that is designed to make it easier for journalists to publish database-driven information to the Web.
In brief, some of the best minds in journalism fear that when newspapers use Caspio they are missing an opportunity to develop database-programmer journalists of their own.
My first reaction to Doug's piece was this: I wish we had this problem in B2B.
Unlike the newspaper world, B2B media has long seen the value of providing data to customers. A good portion of B2B companies publish databases, directories, buyers guides, etc. But unlike the newspaper world, B2B publishing companies have not yet seen the value of having journalists interact with the data.
Or, to put it another way, B2B media hasn't fallen in love with the work of Adrian Holovaty.
If you're not familiar with Adrian's work, then you just haven't been paying attention. In just a few, short years he has been instrumental in three massive shifts in media -- ultra-local reporting, the creation of Django development software, and database-driven journalism (including his award-winning mash-up, ChicagoCrime.org.) He's gone from the Lawrence Journal-World in Kansas to the Washington Post. And he recently won a $1 million grant from the Knight News Challenge.
He is perhaps the most important person working in journalism today, although he's not yet 30-years old.
And most B2B editors have never heard of him.
Nearly everyone who writes about media has written about Adrian. But if you're new to the subject, I'd suggest you start by reading this profile in American Journalism Review. Then visit Adrian's site and read some of the pieces he's written himself.
What you'll find (and please forgive my simplistic explanation) is that Adrian urges newspaper reporters to recognize that the information they collect can be viewed as "structured data" that can be stored in databases and repurposed into new forms of journalism.
And increasingly, the smartest newspaper reporters and editors in the world have begun to follow his lead.
Although we B2B journalists are further behind our newspaper brothers in learning to see story elements (earnings, dates, names, events) as data, we do have a distinct advantage in mastering database-driven reporting: We are already awash in data. For many of us, there is an entire department of people down the hall who collect, store and sell data to our readers.
But many B2B reporters never even look at the stuff.
A year and a half ago I wrote a post about two very different experiences I've had with data at publishing companies. At one publisher, the very idea that a reporter like me wanted access to the data so that I could mine it for stories was seen as silly. But at another company, reporters were required to mine the data for stories.
You can read the details here. I don't think you'll be surprised to learn that the first company is now a shell of its former self; while the second company is arguably the most successful electronic publisher in history.
Over in Philadelphia, my friend Russell Perkins runs a group called InfoCommerce. It's a consulting and research firm for data providers. And each year Russell offers something he calls his "Models of Excellence Awards."
Take a look at this year's winners here. Then check out earlier winners here. What you'll find is that while some award winners are from B2B publishing companies, most of the best stuff comes from standalone data and search providers.
I cannot help but wonder if one way to improve B2B publishers' data products -- many of which are already quite wonderful -- would be to allow B2B journalists to experiment, mash-up, drill down and write about what they find in the databases. I have no doubt whatsoever -- because I have seen it in my own reporting -- that opening up the databases to journalists will lead to new, previously unimagined stories and graphics.
Which leads to today's question:
How can we create an environment at our companies where smart people in editorial and data can learn to build stories, products, databases and ideas together?
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
My friend Doug Fisher, a journalism professor at the University of South Carolina, recently wrote about disagreements in the newspaper industry involving Caspio, a system that is designed to make it easier for journalists to publish database-driven information to the Web.
In brief, some of the best minds in journalism fear that when newspapers use Caspio they are missing an opportunity to develop database-programmer journalists of their own.
My first reaction to Doug's piece was this: I wish we had this problem in B2B.
Unlike the newspaper world, B2B media has long seen the value of providing data to customers. A good portion of B2B companies publish databases, directories, buyers guides, etc. But unlike the newspaper world, B2B publishing companies have not yet seen the value of having journalists interact with the data.
Or, to put it another way, B2B media hasn't fallen in love with the work of Adrian Holovaty.
If you're not familiar with Adrian's work, then you just haven't been paying attention. In just a few, short years he has been instrumental in three massive shifts in media -- ultra-local reporting, the creation of Django development software, and database-driven journalism (including his award-winning mash-up, ChicagoCrime.org.) He's gone from the Lawrence Journal-World in Kansas to the Washington Post. And he recently won a $1 million grant from the Knight News Challenge.
He is perhaps the most important person working in journalism today, although he's not yet 30-years old.
And most B2B editors have never heard of him.
Nearly everyone who writes about media has written about Adrian. But if you're new to the subject, I'd suggest you start by reading this profile in American Journalism Review. Then visit Adrian's site and read some of the pieces he's written himself.
What you'll find (and please forgive my simplistic explanation) is that Adrian urges newspaper reporters to recognize that the information they collect can be viewed as "structured data" that can be stored in databases and repurposed into new forms of journalism.
And increasingly, the smartest newspaper reporters and editors in the world have begun to follow his lead.
Although we B2B journalists are further behind our newspaper brothers in learning to see story elements (earnings, dates, names, events) as data, we do have a distinct advantage in mastering database-driven reporting: We are already awash in data. For many of us, there is an entire department of people down the hall who collect, store and sell data to our readers.
But many B2B reporters never even look at the stuff.
A year and a half ago I wrote a post about two very different experiences I've had with data at publishing companies. At one publisher, the very idea that a reporter like me wanted access to the data so that I could mine it for stories was seen as silly. But at another company, reporters were required to mine the data for stories.
You can read the details here. I don't think you'll be surprised to learn that the first company is now a shell of its former self; while the second company is arguably the most successful electronic publisher in history.
Over in Philadelphia, my friend Russell Perkins runs a group called InfoCommerce. It's a consulting and research firm for data providers. And each year Russell offers something he calls his "Models of Excellence Awards."
Take a look at this year's winners here. Then check out earlier winners here. What you'll find is that while some award winners are from B2B publishing companies, most of the best stuff comes from standalone data and search providers.
I cannot help but wonder if one way to improve B2B publishers' data products -- many of which are already quite wonderful -- would be to allow B2B journalists to experiment, mash-up, drill down and write about what they find in the databases. I have no doubt whatsoever -- because I have seen it in my own reporting -- that opening up the databases to journalists will lead to new, previously unimagined stories and graphics.
Which leads to today's question:
How can we create an environment at our companies where smart people in editorial and data can learn to build stories, products, databases and ideas together?
tags: journalism, b2b, media, trade press, magazines, newsletters, business media
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